Multichannel Merchant

Operations & Fulfillment Strategies & Tactics

week of 7/18/2018

UPS, Teamsters Reach Tentative Deal on New LTL Contract

UPS has reached a tentative agreement on a new five-year contract with the Teamsters union for 11,000 workers at its less-than truckload (LTL) freight division, with a vote expected in 60 days.…»

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Merchants Differentiating in the Last Mile, Returns, Outsourcing

As merchants search for ways to contend with the behemoth of Amazon – which accounted for about half of ecommerce sales in 2017 – many are focusing on the last mile, returns and outsourcing to battle back. This MCM Outlook report, based on our annual survey of Multichannel Merchant readers, looks at trends and stats in all three areas.…»

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XPO Logistics Offers Augmented Reality App for Shoppers

XPO Logistics has added an augmented reality app to its last-mile delivery service that lets shoppers visualize a piece in their living space before having it installed, with a view to cutting down on returns for its retail customers and improving the overall experience.…»

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11 Ways to Improve Dock-to-Stock in Your Ecommerce Operations

"Dock-to-stock" is the battle cry of every receiving department, because every one of them faces the same pressure to meet daily service levels. A best practice for ecommerce companies is clearing the dock and staging areas in the same shift. Here are 11 ways you can improve your dock-to-stock performance.…»

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Vancouver Hottest Rental Market for Industrial and Logistics Facilities

Vancouver is the world’s hottest market for industrial and logistics facilities, followed by Beijing, based on a lack of available facilities and skyrocketing rents, according to a new report from CBRE. About a third of the activity is attributable to ecommerce, the company said.…»

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