Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 11/8/2019
Retailers Offer Immersive, Digital Toy Buying Experiences for the Holidays
Children are making their holiday toy lists, and this year it goes beyond the traditional buying experience. Major retailers like Target, Walmart and Disney are reimagining ways to showcase popular toys and provide a more interactive experience than stores of the past, and Toys R Us is looking for an experiential comeback.…»
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Omnichannel Performance of Grocery Retailers a Mixed Bag in Report
With an omnichannel approach becoming ever more prevalent in the grocery industry, a new report found grocery retailers excelling in some areas while needing a bit of improvement in others. That’s according to a new omnichannel readiness benchmarking report from the Food Marketing Institute (FMI) and FitForCommerce.…»
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Sears Sees Success with Influencer Marketing Campaigns
Sears ran two influencer marketing campaigns in 2019 around Memorial Day and Fourth of July. In this MCM CommerceChat podcast, Brett Geeser, Director of Digital for Transform Holdco, formerly Sears Holdings, and Joe Gagliese, co-founder and CEO of Viral Nation, talk about how they reached 2x engagement levels and 10k visits.…»
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Extend Raises $16.4M, Aims to Make Extended Warranties Broadly Available
Extend, a provider of extended warranty programs, has raised $16.4 million in new capital and acquired assets from Aon division Affinity Insurance Services as it looks to make warranty programs available beyond enterprise-scale retailers. The company said current clients have combined annual sales of more than $11.5 billion.…»
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UPS Says National Returns Day Will Be 26% Higher Than 2018
UPS is projecting a 26% increase on “national returns day” on Jan. 2, when 1.9 million inbound packages are expected to hit its network as Q4 ecommerce continues to balloon. Another somewhat smaller returns peak of 1.6 million packages/day will hit the week of Dec. 16; the daily average that month will be 1 million, UPS said.…»
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Cross-Border Shipping: Overcoming Global Headwinds, Trade Issues
Discover the latest trends in global payments technology, which countries are seeing greater payment tech adoption, the challenges of getting the payments process right across borders, and why mobile payments are a big deal for millennials everywhere.
 
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