Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 12/15/2017
Amazon Expands Free Same-Day, Next-Day for Prime Members
Continuing in perpetual motion mode, Amazon has expanded the number of cities and towns offering free same-day and next-day delivery for Prime members from 5,000 to 8,000, while also leveraging its Best Buy acquisition and new bookstores in an all-out holiday season assault.…»
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How are top brands in retail are using SMS?
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Report: Most Retailers Say Omnichannel is Critical, Yet Few Have Mastered It
A new report published by Multichannel Merchant and Brightpearl, a provider of retail management systems, found 87% of retailers agree omnichannel is a critical business function, yet only 8% believe they have mastered it, an enormous gap between importance and execution.…»
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Birchbox Upgrades Mobile App to Increase Upsell, Engagement
In an effort to increase upsell to its most loyal customers, Birchbox has revamped its mobile app after looking at the metrics and finding some of its most engaged customers were using it. Learn about some of the app features that offer a more personalized experience for the subscription service's mobile customers. …»
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7th Annual Ecommerce Operations Summit
Join us April 3-5 2018 in Columbus, OH, for the ONLY conference focused on optimizing direct-to-customer and omnichannel operations & fulfillment.
Eagle Foods Improves Walmart Compliance with Freight Consolidation
Eagle Foods has increased its compliance score with Walmart's new, stricter vendor shipping requirements through a freight consolidation program. See what the new program requires and how Eagle has been able to hit the tight windows.…»
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Target Buys Shipt, Expands Same-Day Delivery Capability
In the perpetual game of keep-up with Amazon and Walmart, Target announced plans to acquire delivery service provider Shipt for $550 million, expanding same-day delivery to half of its stores by early 2018 and all major markets by the next holiday season. …»
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How to Enhance the Customer Experience with AI and Predictive Content
Winning content approaches retailers are using to capture the buyer’s attention and what retailers are ahead of the curve with AI
 
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