Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 3/23/2018
FedEx Office Opening Branches in 500 Walmart Stores
Walmart will open FedEx Office branches in 500 U.S. stores, allowing customers to pick up and drop off packages for shipment and access printing services, while boosting foot traffic for the retailer. This follows the opening of 7,500 FedEx branches at Walgreens stores last year and is another Walmart weapon against Amazon.…»
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Google’s Shopping Actions Ties Together Ecommerce Across Platforms
Google’s new Shopping Actions lets consumers order products across all of its platforms including voice assistant, YouTube, Google Maps and Gmail. See which major retailers are partnering with Google and how it will change the shopping experience for customers. …»
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How Mobile Plays a Major Role in Best Buy’s Omnichannel Experience
Considered a leader in omnichannel in the retail industry, Best Buy is using mobile technology to strengthen its omnichannel capabilities to provide an exceptional customer experience across all touchpoints. Discover how mobile is making a difference with the way Best Buy is connecting with its customers. …»
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DHL eCommerce Launches Same-Day Service in the U.S.
Going head-to-head with UPS and FedEx, which have owned the domestic space, DHL eCommerce, an arm of German logistics giant DHL, is launching a same-day delivery service in eight U.S. cities that some believe will have Amazon as a major client.…»
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Marc Lore Says Walmart Q4 Ecommerce Sales Drop Was Planned
Marc Lore, Walmart’s CEO of U.S. Ecommerce, pushed back on critics at ShopTalk by saying the company’s Q4 ecommerce sales falloff was planned, that Walmart doesn’t give quarterly online sales guidance and that the company was taking the opportunity to “create a healthier business.” …»
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