Multichannel Merchant
week of 4/14/21
Retailers Viewing Returns Through the Lens of Strategy
If the past year has taught us anything, it's this: Retailers can no longer afford to view returns as a cost of doing business, but instead need to make it a key business strategy driving customer loyalty. Successful retailers are enhancing their returns policies and solutions to make returns a differentiator.
A 6-Step Process for Improved Inventory Management
In omnichannel and ecommerce companies, inventory management, including tracking and reserving inventory for orders, is crucial for maximizing sales and improving customer satisfaction. Here is a 6-step process for assessing your inventory systems and developing an action plan for improvement.
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Facing Ecommerce Fulfillment Challenges?

If you're struggling to fulfill ecommerce orders, you're not alone. This new ebook looks at common fulfillment pain points and identifies outsourcing strategies to help overcome them.
Download The Complete Guide to Ecommerce Fulfillment Outsourcing now.

Amazon FC Vote Challenged By Union
The union that was unsuccessful in its effort to organize workers at an Amazon fulfillment center in Alabama immediately challenged the April 9 outcome as expected, claiming the ecommerce giant illegally interfered with the election. The complaint was filed with the NLRB, asking it to investigate Amazon’s tactics.
8 Things DTC Brands Should Look for in a 3PL Partner
For any DTC brand, choosing a 3PL is a huge decision. Order fulfillment is your single biggest cost line item. More importantly, your fulfillment provider will be entrusted with all of your inventory. The consequences of a poor choice can be catastrophic, while those of a good choice could be life-changing. Here are 8 key things to look for.
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The Last Mile Has Changed - Are You Keeping Up With Expectations?

Over the last year online retailers have seen enormous growth and along with it came some significant challenges – carrier capacity constraints, inventory shortages, and increases in last mile delivery costs, to name a few. Check out the latest in-depth special report from Multichannel Merchant to set your company up for last-mile success.

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The 3PL “It List” is Here

Choosing the right 3PL for your business can lead to lower cost per order, smoother scaling, lowered shipping costs, easier distribution of international orders, and so much more. Check out this year’s Top 3PLs list to find the best fit for your company in 2021.

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