Multichannel Merchant
week of 4/28/21
USPS Rolls Out Plans to Handle 2021 Peak Season Surge
The USPS announced a number of measures aimed at addressing peak season surges later this year, after it got buried in a deluge of holiday parcels in November and December, many of them handed off from UPS and FedEx. This includes 138 new pieces of sortation equipment and replacing mail sorting equipment at 18 facilities.
Amazon Key Garage Delivery Expands Nationwide
Amazon is expanding its Amazon Key program, which lets its delivery drivers access a Prime customer’s garage to drop off orders, to more than 5,000 U.S. cities and towns, wherever its grocery delivery services are available from Amazon Fresh or Whole Foods Market. The program, free to Prime members, was first tested three years ago.
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Inventory Management: Follow the Metrics
Inventory is the largest balance sheet asset in most companies. Optimizing it has a huge impact on profitability and customer service. Here are 6 key metrics every ecommerce company should measure, how to calculate each and how a partnership between fulfillment and merchandising will benefit profitability and efficiency.
Retailers Viewing Returns Through the Lens of Strategy
If the past year has taught us anything, it's this: Retailers can no longer afford to view returns as a cost of doing business, but instead need to make it a key business strategy driving customer loyalty. Successful retailers are enhancing their returns policies and solutions to make returns a differentiator.
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The Last Mile Has Changed - Are You Keeping Up With Expectations?

Over the last year online retailers have seen enormous growth and along with it came some significant challenges – carrier capacity constraints, inventory shortages, and increases in last mile delivery costs, to name a few. Check out the latest in-depth special report from Multichannel Merchant to set your company up for last-mile success.

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The 3PL “It List” is Here

Choosing the right 3PL for your business can lead to lower cost per order, smoother scaling, lowered shipping costs, easier distribution of international orders, and so much more. Check out this year’s Top 3PLs list to find the best fit for your company in 2021.

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