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| USPS Postmaster DeJoy Facing FBI Investigation |
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| The Federal Bureau of Investigation has launched an investigation into past political fundraising efforts of Louis DeJoy, the embattled Postmaster General of the U.S. Postal Service, raising the volume of Democratic calls for his ouster even as he works to enact major postal reforms. |
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| How Packaging Can Save Your Brand By Not Shipping Air |
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| When starting an online store, ecommerce entrepreneurs have so much to consider, including how to drive more sales and setting up shipping, among other topics. For many, packaging is towards the middle or end of their list of things to prioritize, but efficient packaging can be a cost saver and set you apart in the market. |
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| Ecommerce Returns, the New Sales Tool |
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| How can retailers leverage costly ecommerce returns into a sales tool? It's an interesting question, given how retailers wrestle with the avalanche of costly returns. Some have remade returns into a customer loyalty campaign, while tech-savvy companies are taking the returns experience to the next level with AI and computer vision. Here is a look at the building blocks that have enabled retailers to turn a negative experience into a positive opportunity for additional sales. |
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| Post COVID, It's Time for DTC Brands to Shine |
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| The DTC “discovery to delivery” business model has many advantages. You own the end-to-end customer journey, and develop a direct, digitally-driven and engaging relationship with them. DTC brands using smart technology also have unfiltered insight into customer behavior and real-time data at every step along the process. |
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| sponsored by |
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| A Better Return Process is Your Key to Ecommerce Success |
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How you handle your ecommerce returns has become a key differentiator. In the latest Multichannel Merchant special report, we look back at the 2020 holiday season returns, and examine the win-win of dropoff points. Experts offer insights on how retailers are upping their game in returns, which is shaping up to be a “loyalty battleground” for years to come.
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Related Content
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| sponsored by |
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| Plan For The Future of Ecommerce Operations Now |
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After a year full of disruptions, consumer behaviors and business practices have changed drastically. In Multichannel Merchant’s annual outlook report, we talk to retail leaders about how you can optimize ecommerce operations while delivering against expectations in the post-pandemic reality.
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| On the job hunt? |
| See open jobs for ecommerce and marketing. |
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