Tuesday | April 12
9:00 AM – 9:45 AM
Keynote: Think Like Amazon About Innovation
Room: International Center/South
Whether you see Amazon as a friend or foe, you can’t argue with its tremendous success. This is largely because leaders there expect continual innovation and invention from their teams. They are externally aware and look for new ideas everywhere. Amazon has created an innovation flywheel that few other companies have matched. Through a systematic approach and a deep understanding of what it means to be digital, Amazon has created a culture and system that continually outperforms the competition. Former Amazon executive turned digital strategy consultant John Rossman, author of "The Amazon Way" book series, will lean on his experience to explain how retail and ecommerce companies large and small can glean valuable lessons on innovation from the ecommerce behemoth to help fuel their success.
Speaker:
- John Rossman, Author, The Amazon Way
2022-04-12
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Keynotes
9:45 AM – 10:30 AM
Keynote Panel: Throw Out the Playbook: Disruptors and Agitators
Room: International Center/South
In every industry there are companies that not only think outside the box, but the box is nowhere to be seen. It’s no different in retail and ecommerce. Disruptors and agitators come along, blazing a new path and extending the boundaries outward, finding success with bold ideas and execution. In this keynote panel, executives from popular wine subscription startup Firstleaf and furniture rental mold-breaker Feather talk about what sets their companies apart and how the confluence of vision, experimentation and innovation is resonating with a growing customer base.
Moderator:
- Mike O'Brien, Senior Content Manager, Multichannel Merchant
Panelists:
- Lauren Owens, Director of Supply Chain, Firstleaf
- Christopher Halkyard, VP of Logistics, Feather
2022-04-12
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Keynotes
Wednesday | April 13
9:00 AM – 9:45 AM
Keynote: The Digital, Scalable Transformation of Legacy Brands
Room: International Center/South
Private equity firm Saadia Group has been actively growing its global portfolio of marquee retail brands, from Lord & Taylor to Le Tote, New York & Co. and Aquatalia. In the process it’s creating a scalable shared services organizational model for supply chain and technology built around in-house capabilities and multi-tenant cloud architecture to new fulfillment centers and enterprise applications. And all this is happening in the midst of an automation “arms race” where companies are scrambling to upgrade their systems to meet high demand and labor scarcity, as vendor resources are stretched and delivery timelines expand. In this keynote presentation, David Strobelt, EVP/Chief Supply Chain Officer and Senior Technical Advisor for Saadia’s private equity group, will discuss how his team is executing on this complex, multi-pronged strategy, with a long-term vision that includes creation of new automated fulfillment services.
Speaker:
- David Strobelt, EVP, Chief Supply Chain Officer and Senior Technical Advisor, Saadia Group
2022-04-13
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Keynotes
9:45 AM – 10:30 AM
Keynote Panel: Reconciling Sustainability With “I Need it Now”
Room: International Center/South
Sustainability has become such a huge part of the business imperative across industries that it’s no longer an optional strategy. And it works on a couple levels: Companies looking to do their part for the environment and/or meet regulatory mandates, with the not-insignificant ancillary benefit of running up the green flag for values-conscious consumers. On the flip side, those same consumers have been conditioned to expect every click to cause an order to magically appear at their doorstep the next day, that afternoon or even in 30 minutes. These two realities can in fact lead to a serious disconnect. So how do you balance your sustainability goals with the need to deliver quickly and on time, setting expectation levels and offering options? This keynote panel will explore this important subject and how it’s being addressed.
Moderator:
- Mike O'Brien, Senior Content Manager, Multichannel Merchant
Panelists:
- Rachel Kois, Founder and CEO, Simple Switch
2022-04-13
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Keynotes
