Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 11/6/2019
Amazon Counters Walmart with Free Same-Day Grocery Delivery for Prime
Amazon waited an entire month to swing back at Walmart’s new same-day grocery delivery program, making delivery from Amazon Fresh and Whole Foods free for Prime members by eliminating the $14.99/month charge on $35 and up orders. It's available in 2,000 cities and towns, mostly through Amazon's 480 Whole Foods stores.…»
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Continuous Improvement Pays Off for G3
Wine shipments require careful handling. Lean Six Sigma initiatives help to reduce damage, increase productivity and control costs for G3 Enterprises. To learn more, read the case study.
 
UPS Says National Returns Day Will Be 26% Higher Than 2018
UPS is projecting a 26% increase on “national returns day” on Jan. 2, when 1.9 million inbound packages are expected to hit its network as Q4 ecommerce continue to balloon. Another somewhat smaller returns peak of 1.6 million packages/day will hit the week of Dec. 16; the daily average that month will be 1 million, UPS said.…»
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Roadie Partners with Delta Cargo for Same-Day Delivery Across the Country
On-the-way delivery app Roadie has partnered with Delta Cargo to enable the first cross-country, same-day delivery service for critical items such as medical devices and machine parts using air cargo and last-mile drivers in tandem. While critical-need items are the most natural use case, ecommerce deliveries are not far behind.…»
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A Customer-Centric Approach to Returns
Is your returns policy what your customer wants? It should be...
 
7 Tips for Adding Ecommerce to Your Subscription Box Business
Many subscription box customers are interested in purchasing additional items, so adding an ecommerce channel can enable merchants to enhance the experience while generating a new revenue stream. This requires some operational adjustments. Here are 7 ways to help ensure success with your subscription ecommerce fulfillment.…»
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Omnichannel Performance of Grocery Retailers a Mixed Bag in Report
With an omnichannel approach becoming ever more prevalent in the grocery industry, a new report found grocery retailers excelling in some areas while needing a bit of improvement in others. That’s according to a new omnichannel readiness benchmarking report from the Food Marketing Institute (FMI) and FitForCommerce.…»
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