Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 4/15/2020
Last Mile Service Providers Seeing Huge Coronavirus Demand Spikes
Amidst the massive pivot to online during the coronavirus crisis, providers of last mile delivery services are seeing huge growth in demand from various kinds of merchants, as house-bound consumers are ordering away for both essential and nonessential items. Demand is coming from a variety of sources, including stores, SMBs and CPGs.…»
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Adding an Ecommerce Channel?
If you're shifting to ecommerce sales, your fulfillment needs are about to change. Read our guide for tips on expanding from B2B to D2C. Download the ebook.
 
Handling Your Ecommerce Operations During the Coronavirus Pandemic
Many ecommerce companies are trying to stay open while keeping their employees and customers safe through the coronavirus pandemic. Others have temporarily shut down and are thinking about how and when they can reopen. Here are some things to keep in mind based on our consulting work with retail and wholesale companies.…»
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How JOANN Helps Today’s Crafters Find Their Creative Happy Place
Helping crafters find their "happy place" has never mattered more than it does today, when we’re all searching for ways to stay happy and discover new outlets amidst so much uncertainty. To do this, JOANN has evolved its customer service to meet the needs of today’s generation of crafters and makers.…»
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32% of Online Shoppers Abandon Cart Based on Returns Policy
Learn how the right returns process builds brand loyalty.
 
Your Questions Answered by Our Ecommerce Experts
Asking questions is the foundation of innovation, which during uncertain times is what sets successful businesses apart. And right now, as massive disruption from coronavirus continues, major changes in ecommerce are happening faster than ever before. Here is the first crop of answers in our new “Ask the Experts” feature.…»
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Ecommerce Operations Summit 2020 Now Set for Nashville in September
Multichannel Merchant is thrilled to announce that Ecommerce Operations Summit 2020 is rescheduled for Sept. 9-10 at the Gaylord Opryland in Nashville, TN. In addition to our usual great content, we also plan to have lots of fun networking opportunities and functions taking full advantage of our location in the heart of Music City.…»
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PACE Southeast Michigan – Southfield,

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