Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 1/24/2018
Giving A Voice to Your "Silent Majority" Boosts the Customer Experience
While 92% of consumers fail to complete ratings and reviews, 82% rely on them to make purchasing decisions. But there’s actually hope in the “silent majority” and it starts with bridging the gap between timely customer feedback and the brick-and-mortar shopping journey.…»
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How to Collaborate with Suppliers for Better Demand Planning
To compete and succeed today, think of supply chain planning as significantly more than replenishment. One critical area is collaborative demand planning with your supplier partners. Here are some steps you can take to create and sustain a collaborative process that is mutually beneficial.…»
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Retail and Ecommerce Distribution Center Roundup
Amazon, Wayfair, Best Buy, Ulta Beauty and IKEA are among the major retailers announcing new distribution center or fulfillment center activity to meet consumer demand, in Multichannel Merchant's periodic roundup of facilities news. …»
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How to Conduct a Post Implementation Audit of New Fulfillment Software
It’s not uncommon for new fulfillment software systems to face a number of issues that can affect productivity and user readiness, among other things. To be proactive in dealing with go-live problems, build a post-implementation audit into your project management process and schedule.…»
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FedEx Reorganizes Units to Focus on Cross-Border Ecommerce
Continuing its push into cross-border ecommerce to take advantage of rapid growth in that area, FedEx is consolidating a few different business units under existing freight forwarding division FedEx Trade Networks (FTN) as of March 1. See what FTN is now comprised of, and how FedEx views the opportunity.…»
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