Multichannel Merchant

Operations & Fulfillment Strategies & Tactics

week of 11/22/2017

Walmart Increases Prices for Some Online Products

Walmart started charging higher prices online than in store for some items, in an effort to offset shipping costs and drive more shoppers to its brick-and-mortar locations. See how Walmart will differentiate prices for both channels. …»

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Why the Traditional Global Fulfillment Process Is Hurting Your Business

The traditional international fulfillment process is hurting your business, and you may not even realize it. Here is what retailers should know before they go global with their business. …»

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5 Direct-to-Customer Fulfillment Imperatives for Emerging Companies

Successful merchant businesses learn quickly how to provide good customer service at the lowest possible costs. Here are 5 imperatives that emerging companies need to focus on to establish timely and efficient direct-to-customer fulfillment processes.…»

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The Path to Buy Online, Pickup in Store Nirvana

As consumers have shown their growing preference for online shopping, buy online, pickup in store is becoming the answer to returning footfall to physical stores. Here are some steps you can take to find BOPIS success and increase customer choice and satisfaction. …»

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Amazon Blaming USPS for Closure of Fresh in Nine States

Amazon has laid the blame for its recent decision to pull Amazon Fresh out of nine states at the feet of the U.S. Postal Service, according to a report in Recode, citing various service issues.…»

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