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Operations & Fulfillment Strategies & Tactics
week of 2/27/2019 |
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| FedEx to Test Delivery Robots This Summer |
| FedEx is planning to test delivery robots this summer for customers including Walmart and Pizza Hut, while Target and AutoZone are looking at the capability, according to Reuters. The 10 mph robots would have to be approved by the city of Memphis. This is one innovative way companies are looking to cut last mile costs.…» |
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| The Value of a Robust Customer Feedback Strategy |
| Customer feedback is vital in any business or industry. Retailers in particular are utilizing it to not only put specific products under the microscope, but to also analyze how they're providing the best experience across all their channels. Listen to the lastest MCM CommerceChat podcast with Martha Brooke of Interaction Metrics as she discusses the value of customer feedback. …» |
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| 4 Ways Ecommerce Operations Summit Brings Practical DTC Solutions |
| Where do you go to learn what solutions and strategies others in ecommerce and omnichannel have successfully implemented? Ecommerce Operations Summit 2019, April 9-11 in Columbus, OH, is totally geared to all things DTC. It’s the perfect venue to validate your approach, save on costs and improve the customer experience.…» |
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| Ecommerce, 3PLs Account for 61% of Major Warehouse Deals in 2018 |
| Ecommerce logistics, including 3PLs, accounted for 61 of the 100 largest deals on warehouse and industrial space in 2018, according to commercial real estate brokerage CBRE. The deals totaled 61.5 million square feet of space in 32 markets, with facilities ranging in size from 742,000 square feet to 2.3 million square feet.…» |
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| Stamps.com Stuns by Parting Ways with USPS, Looks to Other Carriers |
| In a bold and unexpected move, Stamps.com, which built its business through an exclusive shipping partnership with the U.S. Postal Service, is now severing that relationship as it seeks to offer its ecommerce customers more options, while keeping a sharp eye on Amazon logistics. See what the CEO had to say and how analysts reacted.…» |
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