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Operations & Fulfillment Strategies & Tactics
week of 4/17/2019 |
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| Retooling Your Fulfillment Network to Stay Competitive |
| To succeed, retailers and ecommerce companies need to meet heightened customer experience demands. That means offering fast shipping, free returns and same-day delivery, if possible. Learn insights from industry experts on ways to optimize your fulfillment network and focus your technology investments to compete and win.…» |
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| Celebrating and Honoring Women in Omnichannel Retail |
| Multichannel Merchant launched its new Women in Operations program at Ecommerce Operations Summit last week, to unite and honor women in the industry and empower their careers. The program honored and celebrated three women for their career achievements and contributions in the industry. Discover who these women are and how they continue to foster growth and diversity in the industry.…» |
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| One Click Infuses Its Core Values and Brand Mission in Customer Care |
| Indianapolis-based eyewear company One Click runs its entire business, particularly its customer care center, by implementing core values and spreading its brand mission. Angie Stocklin, Co-founder and COO, recently shared how the company hires and trains new contact center agents at Ecommerce Operations Summit 2019. …» |
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| Join us at the Ecommerce Operations Summit |
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