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Operations & Fulfillment Strategies & Tactics
week of 8/1/2018 |
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Innovate in Oversized Delivery to Compete with Amazon |
The “Amazon Effect” notwithstanding, there is one area of ecommerce where online sellers can still compete with, maybe even beat, Amazon and others: Oversized delivery. Learn what steps you can take to exceed customer expectations in the last mile and become a leader in bulky, oversized fulfillment.…» |
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Smart Lock for Home Deliveries Targets Porch Piracy |
BoxLock, a smart lock startup, is aiming to address the growing problem of porch piracy by securing ecommerce deliveries through barcode scanning by parcel carriers. It went live on Prime Day and is exclusive to Prime members but that's bound to change as the solution catches on.…» |
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12 Ways to Prepare for Peak Holiday Season Ecommerce Returns |
Your planning for this year’s peak holiday season is well underway. One area that often gets less attention is ecommerce returns processing. If it's inefficient it will hurt both profitability and the customer experience. Here are 12 ways to get your returns operations ready for the upcoming peak period in November and December.…» |
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Stamps.com to Acquire Metapack |
Stamps.com plans to acquire UK-based Metapack, adding SaaS-based, multi-carrier management software to its online postage solution, expanding its global footprint and giving it more of an enterprise focus. The $230 million deal is expected to close in August.…» |
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Walmart Ditched Associate Delivery Program After Six Months |
Less than a year into a pilot program that had employees making local deliveries of online orders, Walmart in January all but quashed the program quietly as associate buy-in wasn’t happening. See how it's still happening at one Georgia store, and other ways Walmart is working to figure out local fulfillment of ecommerce orders.…» |
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