 |
Operations & Fulfillment Strategies & Tactics
week of 9/26/2018 |
|
|
|
| 6 Ways to Tell Your Delivery Route Planning Operations Are a Mess |
| Delivery fleet operations eat up a huge chunk of transportation costs, whether owned, leased or outsourced. In spite of this cost they have a huge role to play in overall customer service. How can you tell if delivery route planning software is the solution? These 6 questions will help you diagnose your situation.…» |
|
|
|
|
|
| How to Compare Internal Fulfillment Costs to a 3PL Approach |
| Using a 3PL can be cost effective and provide high customer service as an alternative to internal fulfillment for ecommerce and multichannel companies. The burning question is: How will it compare to my internal costs? These 6 considerations will help you arrive at fully loaded costs per order for each option.…» |
|
|
|
| Holiday Customer Service Will Measure Up – If You’re Prepared |
| Consumers expect articulate customer reps—online and in person—well-versed in your products and services. This only escalates during the holidays. Thus call centers are pressed to perform at year-end. Here's a laundry list of suggestions and some telling Q&As to help you determine what success looks like during peak season.…» |
|
|
|
|
|
| Blockchain Poised to Reinvent Retail Supply Chains: PwC |
| Blockchain technology will fundamentally alter the way retail supply chains operate in the coming years, a PwC analyst told attendees at Shop.org in Las Vegas, creating more transparency and security of data shared across partners and trading organizations.…» |
|
|
|
|
|
| sponsored by |
 |
Make Your Marketplace Strategy a Success |
| Now available on demand - Download sessions from The Marketplace Summit, a free online conference designed to arm you with expert insights, tips and strategies you need to achieve solid marketplace results. |
|
|
|
|
|
| Join us at the Ecommerce Operations Summit |
Learn More |
|
| The MCM Network Source Directory |
| Offers easy access to all the leading products, technology and services available – searchable by type, geography and name. Start your search. |
