Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 11/15/2019
How Major Carriers UPS, FedEx Have Been Diverging on Services, Prices
For many years, UPS and FedEx were in virtual lockstep on pricing and service offerings. That is until the past couple years, when they've begun to diverge as they seek to differentiate and carve out different market strategies. Mark Taylor of enVista discusses these changes as part of an MCM CommerceChat podcast.…»
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Managing Transportation Risk in the Age of Amazon
4 ways to leverage audited data into metrics that matter.
 
USPS Expecting 800 Million Holiday Packages, Down from Past Years
The U.S. Postal Service is projecting it will handle 800 million packages between Thanksgiving and New Year’s Day, a drop from both 2018 and 2017. Sunday delivery will be expanded beginning Nov. 24 to high-volume urban locations, with projections of over 8 million package deliveries on Sundays in December.…»
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Dealing with Front-to-Back Risk Factors in Ecommerce Operations
In our latest MCM CommerceChat podcast, we talk to Robyn Meyer, partner, enterprise solutions at Transportation Insight, about challenges and opportunities in this disruptive environment, as well as some strategy, process and system changes companies can make to improve profitability and performance.…»
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How to Meet Shipping Needs in Your Budget
Learn how shippers balance CX, service levels, and cost.
 
Multiple Factors Weigh into Parcel Carrier Choices for Ecommerce Shippers
With shipping and delivery such a critical piece of the customer experience in ecommerce, you need to choose the right carrier partner - or partners - that meet your business needs and fit your budget. Hear from shippers about how they determine the best fit and mix of service level and cost, and how they work with their carrier partners. …»
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Alibaba Sets Another Singles Day Record With $38.4B in GMV
Alibaba set another Singles Day record this year on 11/11/19, recording $38.4 billion in gross merchandise value (GMV) during the 24-hour promotion created as a reverse spin on Valentine’s Day 10 years ago, up 25% from last year. By comparison, Adobe is forecasting $29 billion in total ecommerce sales for Cyber Weekend 2019.…»
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Nike to Stop Selling on Amazon, Two Years In
Seeing the future as more DTC and under its control, Nike has decided to stop selling on Amazon’s marketplace after a two-year experiment, CNBC is reporting. The news follows shortly after Nike’s hiring of board member John Donahoe, chairman of PayPal and former CEO of eBay, as its new president and CEO, replacing Mark Parker.…»
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