 |
The News, Commentary & Events that Shaped Commerce This Week
week of 12/27/2019 |
|
|
|
| 4 Trends that Will Shape the Future of the Customer Experience |
| Creating a unique, efficient, and personalized experience can have a tremendous impact on business growth. As we head into the new year, here are 4 trends for ecommerce companies to keep an eye out for and leverage in order to transform their support center and elevate the customer experience.…» |
|
|
|
|
|
| Hourly Workforce Trends to Watch in 2020 |
| With historically low unemployment, the competition for reliable hourly workers has never been so stiff. Traditional employers are further hampered by gig companies luring workers with promises of flexible schedules. Here are some hiring and workforce trends to watch out for in 2020 that can impact your business.…» |
|
|
|
| 2020: The Year of Subscription Service Growth and Iteration |
| One thing is clear: we’re living in a subscription service economy that is only going to expand. Brands from Nike and Bloomingdales to Coca-Cola, Mercato and GNC have taken the plunge, and organizations across all industries are seeing subscription offerings as a growth engine. Here are 4 predictions for subscription services in 2020.…» |
|
|
|
|
|
| Holiday Ecommerce Up 18.8%; Retail Up 3.4%; Amazon Sets Records |
| Ecommerce holiday sales rose 18.8% over 2018, driving 3.4% overall growth in seasonal retail, delivering a very merry season for merchants, according to the Mastercard SpendingPulse holiday report. Ecommerce growth was up slightly from an 18.4% gain in 2018, accounting for 14.6% of total retail, according to Mastercard.…» |
|
|
|
|
|
|
|
|
|
| Join us at the Ecommerce Operations Summit |
Learn More |
|
