Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 1/25/2019
Your Input Counts: Multichannel Merchant's MCM Outlook Survey Is Now Live
What major trends are driving changes in direct-to-customer commerce, and what do they mean for your business? And how are they impacting professionals in operations and fulfillment, catalog and ecommerce and marketing? It's time once again for the annual MCM Outlook survey from Multichannel Merchant.…»
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NRF Study Finds 75% of U.S. Consumers Expect Free Shipping
Free shipping for ecommerce orders is an increasingly high priority for U.S. consumers, who are also embracing buy online pickup in store, according to a new Consumer View report from the National Retail Federation. The report found that 75% of consumers expect free delivery even on orders under $50, up from 68% last year.…»
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More than Half of U.S. Brands Are Selling on Amazon
Amazon has taken ownership of the U.S. ecommerce journey, with nearly nine out of 10 domestic shoppers visiting the marketplace during their purchase cycle and 50% of them beginning product searches there, according to data from Feedvisor. …»
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Express CEO Steps Down After Four Years
David Kornberg, president and CEO of Columbus, OH-based retail chain Express, is stepping down from his job and relinquishing his seat on the board of directors, staying on in transition through Feb. 21, after a disappointing holiday season.…»
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UPS Expanding Latch Partnership for In-Home Delivery to 10 More Cities
In another whack at porch piracy, UPS is expanding an in-home delivery service through smart lock partner Latch to 10 additional cities, after successful tests in New York and San Francisco. It will be available later this year in Atlanta, Chicago, Los Angeles, Houston, Dallas, Washington D.C., Philadelphia, Boston, Miami and Seattle.…»
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