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The News, Commentary & Events that Shaped Commerce This Week
week of 8/2/2019 |
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| New Study Reveals Brands Aren’t Meeting Customer Expectations |
| Consumers are giving brands a huge thumbs down when it comes to the overall shopping experience. According to a new study from Oracle and Customer Bliss, an overwhelming 82% of respondents said they had a disappointing or upsetting shopping experience, and 78% said they had been dissatisfied with a customer service experience.…» |
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| Nordstrom Family Looks to Gain Majority Stake in Namesake Retailer |
| The Nordstrom family is looking to gain a majority stake in the luxury retail mainstay that bears their name but is facing opposition from board members who see them as part of the problem, according to a report in the Wall Street Journal. Other board members are reportedly seeking an outside director to replace the family members.…» |
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| Amazon Reportedly Considering Grocery Chain Separate from Whole Foods |
| Moving above and beyond the game-changing Whole Foods acquisition from 2017, Amazon is considering creation of a new hybrid grocery chain that would combine aspects of a pickup and delivery operation with a smaller retail space for shopping fresh items, according to a report in the New York Times. …» |
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CommerceChat: Podcasts Exploring Ecommerce Trends |
| Explore the library of MCM Commerce Chat and hear the trends and insights that continue to shape the dynamic world of direct-to-customer selling directly from the source. Each month, a new topic and thought leader is featured ñ subscribe today! |
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| The Ever-Changing Global Payments Landscape |
| Global payments are getting much easier for customers to transact with retailers overseas. The advent of new technologies in the checkout experience such as Apple Pay and Amazon Pay is becoming more prominent as shoppers get more comfortable with mobile commerce. Here are some of the latest trends in global payments and how they are impacting the retail landscape. …» |
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| Target Expands Curbside Pickup to 1,550 Stores for Back to School |
| Target is expanding its free curbside pickup program, Drive Up, ahead of the busy back-to-school season, making it available at 1,550 stores and adding coverage in the Northeast, the company reported in a blog post. Several markets are being added in Massachusetts, Maine, New Hampshire and Rhode Island, with expansion in others.…» |
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The Most-Searched Ecommerce Partner Directory |
| From click to brick, from retail to etail get in front of the Multichannel Merchant community. Become part of the most-searched online Directory of DTC and ecommerce partners out there. Sign up today! |
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| featured jobs |
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Director of Marketing - eCommerce
Reynolds Consumer Products – Lake Forest, IL
Transportation Manager
Dollar General – GOODLETTSVILLE, TN
Manager, Domestic Transportation
Ferguson Enterprises, LLC – Newport News,
Transportation Area Manager
Amazon.com Services, Inc. – , TX
Transportation Area Manager
Amazon.com Services, Inc. – , AZ
Transportation Manager
Undisclosed – Chicago, IL
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