Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 8/23/2019
Rent the Runway Takes a Customer-Centric Approach Online and in Stores
As customer behaviors continue to change, retailers everywhere are changing with them. Subscription apparel rental company Rent the Runway is taking a customer-centric approach to meet rising expectations and elevate the experience. …»
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UPS: No Peak Season Residential Surcharge, But Others Apply
UPS will not add a residential delivery surcharge this holiday peak season, unlike the past two years, but will add surcharges for larger packages and those requiring additional handling. The company expects to exceed record volume of 800 million packages set last year, with 75% of it handled by automated sortation systems.…»
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Automated Package Lockers Growing as a BOPIS Solution
With ecommerce expanding and consumers expecting greater speed and convenience, retailers need cost-effective ways to meet these demands. Here is a look at how automated lockers are key to the overall buy online pickup in-store experience. …»
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Target Reports 34% Growth in Ecommerce, Blows Out Projections
Target reported strong Q2 performance, with 34% growth in ecommerce sales, nearly 75% of which was attributable to its same-day order fulfillment strategy including buy online pickup in store, curbside pickup and local delivery. The retailer beat expectations on earnings, comp growth and revenue, and raised 2019 guidance.…»
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Wayfair Opens First Physical Store in Natick, MA
Follow in the footsteps of other digitally native brands that have gone click to brick like Bonobos, Warby Parker, Framebridge and Tuft & Needle, Wayfair this week opened its first physical store in the Natick Mall in Natick, MA, outside its Boston headquarters. This trend shows that brands starting online acknowledge the power of the store.…»
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