Multichannel Merchant

Operations & Fulfillment Strategies & Tactics

week of 7/17/2019

CommonSense Robotics Goes Underground with Grocery Fulfillment

Israeli firm CommonSense Robotics is building what it says is the world’s first underground automated fulfillment operation for grocery delivery, anticipating a future where facilities like this will occupy abandoned urban spaces above and below ground to fulfill one-hour deliveries for city dwellers.…»

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	4 Ways Your Supply Chain Enhances Your Customer Experience
	The key to providing exceptional customer experiences isn’t just your promotional strategy or product development – it’s having a strong supply chain. Here are four ways having a strong supply chain can enhance your customer experience. Download eBook.

Improving Your Ecommerce Fulfillment Center Operations

To determine if your ecommerce fulfillment center is running as efficiently as possible, start with an operations audit or assessment, taking into account quantitative and qualitative aspects of all processes and systems. Here are 11 ways to reduce costs, make your operations run smoother and improve the customer experience.…»

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Most Shoppers Say Poor Shipping Options Derail Ecommerce Orders

While the relationship between shipping options and cart conversion or abandonment is well established, the extent of the impact is shown in stark detail in a new report from ecommerce platform provider BigCommerce. More than two-thirds of consumers said they've abandoned a purchase based on poor shipping options.…»

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	Ecommerce Fulfillment Robots Gain in Adoption, Capabilities, Results
	Download this new MCM report to discover the different types of fulfillment robots and their functions, the leading players and the coming market consolidation, the impact of robotics on fulfillment center labor issues and more!

OMS, Inventory Management Head 2019 Tech Investment Wish Lists

After robotics and automation, order management systems (OMS) and inventory management systems were the highest priority for tech investment in 2019, based on the MCM Outlook survey, noted by 12% of respondents each. The results also reflect rising customer expectations for ecommerce fulfillment: make it cheap and fast.…»

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To FBA or Not to FBA: 9 Tips to Help in the Decision Process

Fulfillment By Amazon (FBA) remains very popular among Amazon sellers, with over 650,000 using it in the U.S., but it's not the right solution for everyone. So how do you make that decision? Executives from Complemar, Motor City Distributing and Tech Armor discussed the pros and cons at this year’s Ecommerce Operations Summit.…»

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	Overcoming Operational Challenges in a Rapidly Growing Ecommerce Business
	Download this MCM report to learn how two hot ecommerce brands worked with FedEx Fulfillment to overcome inventory management, fulfillment, distribution, transportation and reverse logistics challenges to get packages to customers faster.

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