Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 9/18/2019
6 Shipping and Mailing Tricks to Save You Money
Small merchants can transform their shipping and mailing operations into an asset rather than a nuisance and cost center. A focus on quick wins that add up over time can fatten your profit margins while delivering increasingly better customer experiences. Learn how refining your strategy can lead to business improvement.…»
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How To Beat Amazon at Its Own Locker game
Take a look at why BOPIS is key to meeting customer expectations.
 
Robotics Startup 6 River Systems Acquired by Shopify for $450 Million
Adding robotics capabilities to its new fulfillment service launched in June, major SMB ecommerce platform Shopify is acquiring 6 River Systems for $450 million, the companies announced, making it the first platform firm with this capability for its ecommerce seller customers worldwide.…»
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Handling Subscription Box Business Growth
Subscription box ecommerce has grown more than 100% a year for the past five years, according to McKinsey & Company. If you have a subscription box offering, you need to evaluate your business and make sure you’re prepared for growth. Three key areas to consider: Personalization, transportation management and technology.…»
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A Customer-Centric Approach to Returns
Is your returns policy what your customer wants? It should be...
 
Ecommerce Returns Are the New Customer Experience Battlefield
What happens when your ecommerce returns are cross border? How do you manage and view all orders globally and domestically? How close are you to returns data? How nimble are you at meeting local customer expectations in terms of carriers and time to credit? Here are some things to think about as you step up your returns game.…»
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Walmart Expands Prime-Like Grocery Delivery Program Nationwide
Walmart’s answer to Amazon Prime on the grocery side, Delivery Unlimited, is expanding nationwide, the company said, reaching 1,400 U.S. stores now and 1,600 by the end of the year. The program had been piloted in Houston, Miami, Salt Lake City and Tampa, and will now be in all 200 markets where grocery delivery is available.…»
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Cross-Border Shipping: Overcoming Global Headwinds, Trade Issues
Discover the latest trends in global payments technology, which countries are seeing greater payment tech adoption, the challenges of getting the payments process right across borders, and why mobile payments are a big deal for millennials everywhere.
 
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