Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 11/13/2019
Multiple Factors Weigh into Parcel Carrier Choices for Ecommerce Shippers
With shipping and delivery such a critical piece of the customer experience in ecommerce, you need to choose the right carrier partner - or partners - that meet your business needs and fit your budget. Hear from shippers about how they determine the best fit and mix of service level and cost, and how they work with their carrier partners. …»
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Building Cross-Channel Marketing Excellence at Lowe’s
Learn how retailer Lowe’s solved their issues with circulars.
Postmates Offers Same-Day Delivery App for SMBs in Shopify
Same-day delivery platform Postmates is going live with a delivery app in the Shopify App Store, in beta during Q3, that lets smaller Shopify merchants offer customers the new option of two-hour delivery as the immediacy wars continue to heat up. Merchants receive email notifications when customers opt for two-hour delivery.…»
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11 Ecommerce Fulfillment Center Layout Design Principles
There are several basic principles that apply to ecommerce fulfillment center layout and design that tie into operating an efficient facility. Without them, you'll face capacity issues, decreased productivity and storage inadequacies. Here are 11 key principles to consider when looking at FC layout, design and productivity.…»
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A Customer-Centric Approach to Returns
Is your returns policy what your customer wants? It should be...
 
USPS Expecting 800 Million Holiday Packages, Down from Past Years
The U.S. Postal Service is projecting it will handle 800 million packages between Thanksgiving and New Year’s Day, a drop from both 2018 and 2017. Sunday delivery will be expanded beginning Nov. 24 to high-volume urban locations, with projections of over 8 million package deliveries on Sundays in December.…»
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How Major Carriers UPS, FedEx Have Been Diverging on Services, Prices
For many years, UPS and FedEx were in virtual lockstep on pricing and service offerings. That is until the past couple years, when they've begun to diverge as they seek to differentiate and carve out different market strategies. Mark Taylor of enVista, discusses these changes on the latest MCM CommerceChat podcast.…»
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