Multichannel Merchant

Operations & Fulfillment Strategies & Tactics

week of 8/8/2018

Amazon, NRF, Others Form Package Coalition Ahead of USPS Task Force Report

A group of interested parties including Amazon and the National Retail Federation has formed a coalition to lobby on behalf of the U.S. Postal Service in advance of an Aug. 10 report from a USPS task force formed this spring by President Donald Trump.…»

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6 Considerations on Millennials in Your Ecommerce Fulfillment Workforce

Ecommerce fulfillment managers often grumble about the difficulty of hiring and managing millennials. For sure, they view life and work through a different lens. As a result, many businesses have struggled to find the best ways to integrate them into their culture. Here are 6 considerations to weigh when faced with these challenges.…»

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Kroger Launches Same-Day Service, Pushes on Other Digital Fronts

Kroger, demonstrating why it is a force to be reckoned with in e-grocery, is now offering same-day delivery in five markets, while also testing out self-driving delivery in a Phoenix pilot and creating automated distribution centers with partner Ocado.…»

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Analytics Help You Better Manage Ecommerce Fulfillment Demand Spikes

Customer experience can suffer if an ecommerce fulfillment center is unable to quickly scale its operations, but not every company has the resources to respond swiftly. If you’d like to stay one step ahead of demand, consider these 3 analytics strategies to manage planned (and unplanned) peak seasons.…»

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Worldpay Creates Prototype for Payment on Drone Deliveries

Worldpay is testing out a proof of concept that ties together payment verification with residential drone delivery via a special landing pad that doubles as a payment information communication system.…»

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