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STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT
week of 5/9/2017 |
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| Competing with Amazon: The Content Advantage |
| In the “Amazon era,” retailers with an online presence must constantly fight to keep loyal customers and attract new ones—or watch their business slowly be eaten up by larger competitors. Here is how companies can better utilize something they already have, their visual imagery and online content. …» |
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| 4 Ways to a Better Customer Experience |
| When your customers are happy (or unhappy) with the product or service you provide, they will tell people about it. Here are four ways they will be guaranteed a better customer experience. …» |
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| Walmart.com Top Choice of Amazon Sellers Looking to Expand |
| The highest number of respondents to a January survey of Amazon sellers - 29% – said they planned to expand to Walmart.com in 2017, an indication of growing interest in the channel. Nearly half of them said it makes up 80% or more of their sales, with home/kitchen goods the most popular category. See what else the survey found.…» |
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| How Top Brands Deliver Great Customer Experiences |
| In retail and ecommerce, it’s becoming more and more about creating a great customer experience as a differentiator that keeps shoppers engaged and coming back for more. But what are the components that make this happen? Learn how winners and finalists of MCM's annual Excellence in Customer Experience Awards get it done and set themselves apart.…» |
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| Multichannel Merchant Has Gotten a Web Makeover |
| Welcome to the newly redesigned home of Multichannel Merchant, your one-stop destination for the latest trends, news, best practices and research covering ecommerce and direct-to-customer businesses. You'll have easier access to resources like expert opinions, research, how-to content and vendor solutions.…» |
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| The MCM Network Source Directory |
| Offers easy access to all the leading products, technology and services available – searchable by type, geography and name. Start your search. |
