Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 12/6/2019
Revtown Looks to Disrupt Denim Category, Signs Goop Deal
It’s hard to think of an apparel category that’s more competitive than jeans, with many legacy and upstart brands vying for casual fashion dollars. In this MCM CommerceChat podcast, Revtown co-founder Henry Stafford talks about the company's disruptive approach, recent partnership moves, DTC roots and where it’s headed.…»
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Kustomer Raises $60M in Funding Round For R&D, European Office
Cloud-based CRM platform startup Kustomer has raised $60 million in a round led by Coatue with participation from current investors Tiger Global Management and Battery Ventures, bringing its total haul to $173.5 million as it pursues titans Zendesk and Salesforce. The company plans to build out R&D and open its first European office.…»
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Can’t Snag a Hot Holiday Toy? A Grinch Bot Probably Got There First
So-called Grinch bots buy up popular toys in bulk at Christmas and resell them at a profit. They affected as much as 97% of traffic to ecommerce sites in the week ending Cyber Monday, Radware claimed. Now Congress is considering legislation for the third time to combat the threat. Will a new law or technology solve the problem? …»
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Learn how shippers balance CX, service levels, and cost.
 
Ecommerce Sets Records Over Cyber Weekend, Stores See Slight Declines
Total ecommerce sales hit $26.93 billion over Cyber Weekend, according to data from Adobe Analytics, as stores went in the opposite direction. Cyber Monday’s online spending reached a record $9.4 billion, up 19.7%, making it the largest online shopping day of all time in the U.S. Store sales dipped nearly 1%, according to RetailNext.…»
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