Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 3/1/2019
Stamps.com Stuns by Parting Ways with USPS, Looks to Other Carriers
In a bold and unexpected move, Stamps.com, which built its business through an exclusive shipping partnership with the U.S. Postal Service, is now severing that relationship as it seeks to offer its ecommerce customers more options, while keeping a sharp eye on Amazon logistics. See what the CEO had to say and how analysts reacted.…»
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Late to the Game, Target Launches Ecommerce Marketplace
Going the way of main rivals Walmart and Amazon, Target is launching its own third-party ecommerce marketplace, Target+, including a curated list of products from merchants that complement its own offerings in categories like home, toys, electronics and sporting goods. …»
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FedEx to Test Delivery Robots This Summer
FedEx is planning to test delivery robots this summer for customers including Walmart and Pizza Hut, while Target and AutoZone are looking at the capability, according to Reuters. The 10 mph robots would have to be approved by the city of Memphis. This is one innovative way companies are looking to cut last mile costs.…»
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How Technology Enhances the Customer Experience
In retail today, technology is playing a vital role to offer the best experience for customers. It has enabled retailers to personalize the relationship between the customer and the retailer. In our latest MCM CommerceChat podcast, Logan Crane, Vice President of Operations for Boll & Branch talks about how the brand has used technology to get a more centric view of the customer journey. …»
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Wayfair Grows Revenue 44% in 2018 But Doubles Net Loss
Ecommerce home furnishings giant Wayfair increased its fourth quarter sales 40.6% to $1.99 billion, but saw its Q4 net loss balloon to $143.8 million, nearly doubling the $72.8 million loss from the same period in 2017. The company accentuated the positive, emphasizing its holiday season and flash sale performance to analysts.…»
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