Multichannel Merchant

The News, Commentary & Events that Shaped Commerce This Week

week of 4/19/2019

Bed Bath & Beyond announced the closing of 40 stores and may close more stores if it cannot negotiate more favorable lease terms with its landlords. Here is how the company is reimagining its bricks-and-mortar presence in the age of ecommerce. …»

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The Ever-changing Landscape of Retail and Ecommerce

Today’s retail landscape continues to become more complex, with customers having high expectations from retailers to provide an optimal experience. As a result, retailers are doing what they can to deliver on their brand promises. Join Multichannel Merchant and Vertex for a free live webinar on Tuesday, April 23 at 1 p.m. (EST) to learn more about the recent legislative changes such as global tax on the digital economy, real-time reporting, and the Supreme Court ruling on S. Dakota v. Wayfair and their effects on organizations.…»

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Feedback, Setting Expectations Key to Customer Experience at Birchbox, Belk

While seeking to make every customer experience an outstanding one, you have to be careful not to have your company’s approach driven by a few unhappy voices, executives from Birchbox and Belk told attendees at Ecommerce Operations Summit.…»

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Best Buy Names New CEO

Best Buy announced that Corie Barry, its chief financial and strategic transformation officer, will be the company’s new CEO, effective June 11. This makes Barry the first woman to serve in this role in the company. Learn more about the leadership changes at Best Buy. …»

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Ecommerce Operations Summit 2019: A Look Back in Photos

The Multichannel Merchant team held its 8th Annual Ecommerce Operations Summit April 9 through 11 in Columbus, Ohio. The event included several highly attended sessions, engaging roundtables, warehouse tours and exciting keynote discussions. The exhibit hall was buzzing with sponsors and exhibitors, and attendees had the chance to network with their peers throughout the conference. Here is a look back at Ecommerce Operations Summit in photos. Enjoy! …»

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Target Takes on Amazon with Package Consolidation Option on Ecommerce Orders

Target is developing an option that lets customers consolidate ecommerce orders of multiple products into fewer packages. Here is how this new option could take on Amazon and change the way customers have their packages delivered. …»

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