Ecommerce Operations Summit 2019: A Look Back in Photos

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The Multichannel Merchant team held its 8th Annual Ecommerce Operations Summit April 9 through 11 in Columbus, Ohio. The event included several highly attended sessions, engaging roundtables, warehouse tours and exciting keynote discussions. The exhibit hall was buzzing with sponsors and exhibitors, and attendees had the chance to network with their peers throughout the conference.

This year, Multichannel Merchant launched its first Women in Operations program, which included roundtable topics and a session fostering gender equality in customer care as well as honoring three women in omnichannel retail.
Here is a look back at Ecommerce Operations Summit in photos. Enjoy!

Ecommerce Operations Summit 2020 will be held in Orlando, Florida from April 14 to 16. For more information on next year’s event, visit