Black Friday and Sales Tax: A Potentially Risky Combination

| Todd Suchevits

Black Friday and Cyber Monday are bonanzas for online sellers, but there could be a downside this year thanks to the Supreme Court’s South Dakota vs. Wayfair decision which says states can charge online retailers’ sales tax, regardless of the company’s physical location. Here are 4 things to keep on top of heading into the holidays.

Amazon Announces Two New East Coast Headquarters

| Daniela Forte

As expected, Amazon announced two new headquarters on the East Coast, one in Long Island City, NY and one in Arlington, VA, with plans to invest $5 billion and create more than 50,000 jobs. This ended a 14-month process that had 240 U.S. cities selling themselves and offering huge incentives. See details of the two new locations as well as plans for a center of excellence in Nashville.

eBay Sues Amazon for Alleged Illegal Recruiting of Sellers

| Daniela Forte

eBay has filed a lawsuit against Amazon claiming the ecommerce giant has been using illegal tactics to lure sellers away from the rival marketplace since at least 2015. The lawsuit alleges that Amazon knew it was breaking eBay’s rules and policies, and even communicated these infractions in discussions with eBay sellers.

eBay Begins Managing Payments in the U.S.

| Daniela Forte

eBay announced it will begin managing transaction payments in the U.S., which will let shoppers complete their purchases entirely on eBay’s site. Here is how sellers will benefit from this move.

Amazon Takes Swipe at Etsy, Lures Small Business Sellers with Storefronts

| Daniela Forte

Amazon’s new Storefronts, a site that lets shoppers browse from a curated list of more than 1 million items sold by 20,000 small-to-medium-sized businesses in the U.S., bears a passing resemblance to leading artisan site and competitor Etsy. Here are the plans the marketplace giant has to promote its newest initiative.

Alibaba Group Founder, Chairman Jack Ma to Step Down in 2019

| Daniela Forte

Jack Ma, founder and chairman of Chinese ecommerce behemoth Alibaba Group Holding Ltd., announced he will step down in September 2019, to be succeeded by Alibaba Group CEO and chairman Daniel Zhang. Ma will continue as executive chairman during the transition period.

How to Select the Right Marketplace for Your Business

| Daniela Forte

Selecting the right online marketplace for your ecommerce business is a tough choice. Partnering with the right marketplace holds the greatest potential for success. But which one do you choose? In our latest MCM CommerceChat podcast, Dennis Worth, Vice President of Business Development for Seta Corp., discusses best practices in marketplace selection and how his business has benefited, and shares tips on how to make the marketplace adoption process go smoothly.

How to Increase Your Conversion Rate on Amazon

| Sergio Arboledas

Conversion rate is a vital metric for any ecommerce business, demonstrating how successful your marketing is and whether people are buying your products. This is especially critical on the hyper-competitive Amazon marketplace. Learn how you can increase your conversion rate through better SEO on Amazon.

Half of U.S. Consumers Visiting Amazon During Prime Day Experienced Issues

| Mike O'Brien

A survey by JDA Software found that more than half of U.S. consumers – 52% – ran into technical difficulties during Prime Day. Of that group, 27% either gave up without making a purchase or bought less than they had planned. Amazon is also facing allegations of raising prices on some products, with the FTC looking into it.