Security
Of Content Fraud, Consumers and COVID-19
Digital fraudsters are nothing if not opportunistic, and the current pandemic is an excellent example. Many reports from consultants and researchers talk of increasing scams and tricks, and “content fraud” is on the rise. Jeff Sakasegawa, a trust and safety architect at fraud prevention firm Sift, talks about the problem and his findings.
Where Consumers Shifted During COVID-19, Ecommerce Fraud Followed
COVID-19 has quickly reshaped web traffic and app usage patterns; for example, skyrocketing traffic to food delivery services. The rapid consumer behavior shift has morphed attack patterns, expanded the threat environment and added pressure against many site operators unaccustomed to so much fraudster attention.
Digital Payments in 2020: Remote Ordering and Managing Risk
As COVID-19 continues to impact the market, we’ve seen a massive shift toward ecommerce. The rise in contactless payment as a result of the coronavirus has been a key trend. Consumers are adopting options like mobile ordering and in-store pickup at an astonishing rate. Learn about best practices to address fraud risks.
Securing Your Ecommerce Store During COVID-19
Without a proactive prevention plan, an ecommerce store is bound to lose customer data and revenue as transactions soar during COVID-19. Here are 5 of the most common cyber threats to look out for, plus some quick tips to prevent them, as well as suggestions for improving your overall site security.
Coronavirus Crisis Presents Greater Risk of Ecommerce Fraud, Experts Say
If nothing else, bad actors perpetrating ecommerce transaction fraud are clever opportunists, and a crisis like the ongoing coronavirus outbreak is proving a perfect opportunity for them to prey upon unsuspecting sellers and consumers, experts agree. The rise of contactless deliveries and working from home are among the entry points.
Amazon Competition, Data Privacy Top 2020 Ecommerce Priorities
Competing with Amazon, addressing privacy issues linked to collection of data by third-party technologies and improving site speed to boost sales are top priorities identified in a new study from ecommerce platform provider Yottaa. The report suggests Prime-style free same-day shipping will become widespread among brands in 2020.
4 Ecommerce Checkout Tech Trends to Improve the Customer Experience
The juxtaposition of “fast and frictionless yet safe” checkout puts a large burden on retailers who may be tempted to add extra steps to increase security. While there are many ways to meet these growing customer expectations, the best approach is to prioritize the user experience. Here are 4 trends to watch for in 2020 and beyond.
Nearly One-Fifth of Consumers Don’t Trust Ecommerce Sites with CC Info
Add another cart abandonment headache. A new Baymard Institute study shows 18% of shoppers have abandoned a checkout in the last three months because they didn’t trust a site with their credit card information. Visual upgrades underscoring a perception of security and trustmarks were two suggested remedies.
Government Cracking Down on Counterfeit Ecommerce Products
The U.S. government is cracking down on the sale of counterfeit ecommerce items and pirated goods, warning of stricter rules and penalties for participants in a rogue economy that was valued at $509 billion in 2016. A DHS report announcing the crackdown came in response to an April 2019 memorandum from President Trump.
