Security Archives - Multichannel Merchant

5 Tips to Keep Customers’ Data Secure for the Holidays

October 10, 2018 | Garry McCracken

In no time at all, Black Friday and Cyber Monday will be upon us. And that means that consumers will be heading to stores or jumping on their computers to shop for the best deals on things they’d like to buy. Here are five tips to keep your customers safe and secure this holiday season.

Is Using AI for Fraud Protection Keeping Your Online Stores Safe?

September 19, 2018 | Rafael Lourenco

Fighting fraud is a time-consuming task and most online retailers need help with it. Ecommerce platforms are stepping up to assist their merchants with AI-driven solutions, but do these AI-only tools provide enough fraud protection? Here are some factors to consider before opting in to a platform-provided fraud screening program.

5 Predictions About the Fraud-Prevention Market Landscape for the Next 5 Years

June 4, 2018 | Rafael Lourenco

With almost a decade working in fraud prevention, there are plenty of different strategies, buzzwords and solutions come and go, but nothing as dynamic as today’s fraud prevention landscape. Here are five predictions in the fraud prevention market to look out for in the next five years.

Google, Facebook, Instagram, Whatsapp Face GDPR Related Lawsuits

May 30, 2018 | Mike O'Brien

The ink was barely dry on the European Union’s new General Data Protection Regulation (GDPR) when a European privacy advocate sued Google, Facebook and Facebook-owned Instagram and Whatsapp, claiming they violated the regulation by using “forced consent” practices to obtain consumer data.

Will Visa Claims Resolution Help or Hurt Merchants and Banks?

March 26, 2018 | Monica Eaton-Cardone

Ecommerce fraud attacks are still on the rise despite increasingly common antifraud technologies like geolocation, address verification and even biometric technology. Find out what Visa Claims Resolution is and what it means for your business.

How Asics Combated Online Journey Hijacking

February 26, 2018 | Daniela Forte

Online journey hijacking hurts the customer experience, impacting conversion rates and brand equity.
Find out how Japanese sports apparel and footwear giant Asics tackled this growing problem, increasing conversion rates, decreasing cart abandonment and adding $1 million in incremental sales.

When Anti-Fraud Blacklists Cost Merchants Customers

February 20, 2018 | Rafael Lourenco

Card-not-present fraud is a huge and growing problem for ecommerce, and one way merchants try to prevent it is with blacklists. Here is what you need to know about how to combat card-not-present fraud in your retail business.

Breach of Data Trust and Slow Service Turn Away U.S. Consumers

January 18, 2018 | Daniela Forte

Online brands must respect consumers’ data privacy if they expect to build strong customer relationships, according to a recent study by SAP SE. Here are some other expectations from consumers and how they can impact your brand.

Two Years In, Retailers Struggle to Fight Fraud Post EMV

November 29, 2017 | Tom Byrnes

It’s been two years since the EMV liability shift put merchants on the hook for any losses to online fraud. New data from Javelin Strategy & Research and Vesta Corp. suggests ecommerce fraud headaches for American retailers will be far worse than anything their foreign counterparts could have imagined.

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