social commerce phone app desktop feature

Growing Social Commerce Starts With Customer Trust

| Rafael Lourenco

Retailers should consider the impact their social strategy elements have on customer trust. This includes your choice of social platforms, the payment methods you accept, how you screen orders for fraud and how you safeguard your brand presence on social media. Identify the platforms your customers trust the most.

ecommerce fraud hacker screen hero

Strengthening Ecommerce Fraud Operations During Economic Uncertainty

| MCM staff

As with any period of economic uncertainty, fraudsters find opportunities to exploit security blind spots, often driving fraud rates up across industries. In this free Multichannel Merchant webinar, joined by Sift, learn how to build business resilience and repeatable fraud management strategies as the threat level rises in a challenging time.

Amazon Echo Dot feature

Amazon Data Misuse Could Be Its Undoing, Lawsuit Alleges

| Mike O'Brien

An Amazon shareholder is suing founder and executive chairman Jeff Bezos, along with current CEO Andy Jassy, CFO Brian Olsavsky, other executives and the entire board of directors, claiming misuse of customer data could lead to widespread mistrust and wreck the company.

Home Depot interior feature

Home Depot Customer Records Offered on Dark Web

| Mike O'Brien

About 6,000 customer records from Home Depot, acquired by a hacker in 2020, are being offered for free on the dark web, according to the company, while a firm that tracks such activity claimed a substantially higher figure. The information included addresses, phone numbers, delivery records, brands purchased and orders.

Magento logo feature

350+ Magento Ecommerce Sites Hit with Hack

| Mike O'Brien

More than 350 ecommerce sites running Magento 1 were hit with the same strain of MageCart malware the week of Jan. 31, a card skimming attack that exploited a known leak in the Quickview plugin, according to a report from security provider Sansec.

ecommerce fraud

Ecommerce Fraud: 4 Proven Mitigation Tactics

| Wesley Cherisien

Ecommerce has become an ingrained part of our lives, as most find it an effortless, convenient alternative to retail shopping, especially considering the times. Unfortunately, bad actors always find ways to mess with the system and conduct all manner of fraud. With that in view, here are 4 proven ways to mitigate ecommerce fraud.

ecommerce fraud hacker and Mac feature

The Dark Web, Account Takeovers and You

| Jasmine Brown

In this webinar, Sift’s VP of Trust and Safety, Kevin Lee will discuss how leading retail and ecommerce companies are adopting a digital trust and safety mindset backed by real-time machine learning to proactively prevent payment fraud, account takeover, content abuse and disputes from nefarious dark web activity.

ecommerce return fraud illustration

Five Ecommerce Fraud Trends to Watch in 2022

| Monica Eaton-Cardone

Multichannel companies are at particular risk for fraud. Unlike pure-play ecommerce or physical retailers, omnichannel companies will be exposed to everything from sophisticated computer penetration to shoplifting, and will need strategies to counter them all. Here are five ecommerce fraud trends to watch in 2022.

coupon pile feature

SKUx Creates Digital Currency to Battle Coupon Fraud

| Mike O'Brien

Fintech startup SKUx is looking to create a new category of digital payment to address rampant fraud in online coupons, offers and promotions by using a distributed public ledger system to create serialized, one-time payments that can be tracked and traced.