holiday packages feature

More Than Half of U.S. Consumers Planning Holiday Shopping Early

| Mike O'Brien

Supply chain delays, ongoing carrier issues and expectations of late deliveries or out of stocks has driven a record number of U.S. consumers to begin holiday shopping earlier than ever, with 52% of them in an Oracle Retail survey saying they’ve already begun to do so. Major retailers like Target and Best Buy have kicked off promotions.

LaserShip delivery feature

LaserShip Acquires OnTrac for $1.3B, Looks Nationally

| Mike O'Brien

Regional carrier LaserShip is acquiring competitor OnTrac for $1.3 billion deal, in one fell swoop changing the equation in last-mile parcel delivery by giving the combined entity coverage of three-quarters of the continental U.S. as ecommerce demand continues to soar.

canadian fulfillment feature

Canadian Fulfillment: Importing Bulk Products Duty Free

| Jeffrey Wilkins

Canadian fulfillment means purchasing large shipments overseas, then importing them to Canada, where they’re held by a third party until you receive an order and they ship it out. While it seems like a rather roundabout way of doing business, there’s a reason it’s becoming increasingly popular among U.S. businesses: It saves you money.

ecommerce fulfillment AEO workers

Improving Ecommerce Fulfillment Productivity, Decreasing Labor Costs

| Brian Barry

In calculating ecommerce fulfillment cost per order, labor generally makes up more than 50% of the total. As labor costs continue to increase, overall fulfillment center productivity in many companies has remained flat. What are you doing to manage your labor and reduce costs? Here are five tactics companies should consider.

marketplace aggregators piece of pie feature

The Future for Marketplace Aggregators

| Ben Eachus

While marketplaces have made it easier than ever to launch a digital-first brand, the process of getting products to a customer’s door has never been more complex, and marketplace aggregators will face challenges and frustrations handling the supply chain complications.

home depot exterior feature

Home Depot First Customer for Walmart Delivery Service

| Mike O'Brien

Home Depot has signed on as the first retail customer of Walmart’s new service, GoLocal, with Walmart providing same-day and next-day delivery in select stores in Texas, New Mexico and Northwest Arkansas in the coming weeks, expanding thereafter.

Tortoise delivery bot feature

Wakefern Testing Robot Delivery in Pennsylvania

| Mike O'Brien

Independent grocery cooperative Wakefern Food Corp. is testing robot delivery at two ShopRite stores in Pennsylvania as retailers continue to explore automated options for augmenting traditional methods to make e-grocery fulfillment faster and more efficient. Stores in Yardley and Bethlehem are participating in the trial.

omnichannel holidays illustration

Omnichannel Holidays: Not Optional for Retailers

| Sharon Gee

Uncertainty around holiday store shopping makes an omnichannel strategy more critical than ever. Retailers need to figure out where to sell, both geographically and through which channels. Based on these imperatives, here are four strategies critical to launching a successful omnichannel campaign this holiday season.

3PL logo feature

MCM Top 3PLs 2022: Calling All Leading Providers

| Mike O'Brien

Now in its seventh year for 2022, Multichannel Merchant’s MCM Top 3PL listing showcases leading third-party logistics companies serving ecommerce and direct-to-customer (DTC) businesses. How does your organization measure up? We’re accepting submissions now through Nov. 5, 2021. Be recognized as a true leader in the field!

FedEx express truck

FedEx, Salesforce Partner on Joint Solutions

| Mike O'Brien

FedEx and Salesforce are joining forces on a multi-year partnership integrating Salesforce Commerce Cloud and its order management system with FedEx and its ShopRunner subsidiary, in a bid to offer a front-to-back ecommerce and supply chain and fulfillment solution for retailers.