GlobalTranz Acquires Cerasis, 11th Acquisition in Three Years

| Mike O'Brien

3PL GlobalTranz Enterprises has acquired Cerasis, a provider of managed transportation and third-party multimodal logistics services, marking its 11th acquisition since January 2017. Cerasis has a managed transportation client base that uses its 3PL/4PL service offerings and technology solutions, including TMS.

XPO Explores Sale or Spinoff of Up to 4 Business Units, Just Not LTL

| Mike O'Brien

Saying the market hasn’t been rewarding the company as it should, the board of XPO Logistics said the company was exploring strategic options including the sale or spinoff of up to four business units, which would not include its less-than-truckload shipping business. It has retained Goldman Sachs and J.P. Morgan as financial advisors.

Post Peak, Amazon Removes Ban on FedEx Ground, Home for 3P Sellers

| Mike O'Brien

A month after prohibiting third-party sellers from using FedEx Ground and FedEx Home for Prime orders due to alleged on-time performance issues, Amazon is now saying they’re back on the nice list. Amazon said the performance issues have been resolved to its satisfaction, allowing 3P sellers to use the services again.

Walmart Expands Use of Scanning Robots, Launches MFC for Grocery

| Mike O'Brien

Walmart is expanding its fleet of shelf-scanning robots, adding 650 this year for a total of 1,000 as it looks to address nettlesome grocery out-of-stock issues and battle competitors with the technology like Ahold Delhaize’s Stop & Shop, Giant Eagle and Schnuck’s. It has also launched a micro fulfillment center at a New Hampshire store.

Be Prepared for These 5 Questions from Subscription Box Customers

| Nicole Lee

Customers may enjoy an element of surprise with their subscription box contents – but not when it comes to order details. Successful subscription companies make it a priority to educate customers about the fulfillment process and manage expectations. You should be able to anticipate and address these 5 customer questions.

Improving Picking Operations in Your Ecommerce Fulfillment Center

| Brian Barry

Order picking is one of the most important functions in the ecommerce fulfillment center. The customer experience can be a good or bad one based on accuracy and timeliness. Assess your operations to determine how and at what cost changes can be made to processes, technology and automation.

The Most Amazing Anti-Amazon Strategy … That Will Never Happen

| Richard Metzler

It is the synthesis of things Amazon does so well that makes it seemingly invulnerable. To me, trying to beat Amazon on just logistics without a symbiotic combination of brand, merchandising, marketing, technology and a financial war chest is just pure, unadulterated sophistry. Is there such a thing as an effective anti-Amazon strategy?

Hourly Workforce Trends to Watch in 2020

| Adam Roston

With historically low unemployment, the competition for reliable hourly workers has never been so stiff. Traditional employers are further hampered by gig companies luring workers with promises of flexible schedules. Here are some hiring and workforce trends to watch out for in 2020 that can impact your business.

Multichannel Merchant Publishes MCM Top 3PL Directory for 2020

| Mike O'Brien

Multichannel Merchant has published its fifth annual MCM Top 3PL listing for 2020, a searchable directory of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations. 3PLs have been growing in importance as ecommerce grows and more merchants look to outsource operations and fulfillment.