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Amazon Logistics: Ready for Prime Time?

| Mike O'Brien

Last week Amazon spent $131 billion for a 19.5% share in ATSG, which operates aircraft it leases. And many believe Amazon Logistics is looking to restart delivering non-Amazon volume from its shippers. So what is up with all this activity and investment? We talk with Kiri Masters of Bobsled Marketing about the pieces that are in place.

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Approaching Shipping Delays During the Pandemic

| Jan Bednar

Shipping delays and supply chain disruptions are nothing new in ecommerce, but this past year has definitely been a challenge. Yet on-time delivery has become a staple of ecommerce. Although not all aspects of the logistics side of things are within your control, you can take steps to ensure satisfaction on every order.

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Retail: Stickiness of Digital Shift Resets Priorities

| Mike O'Brien

A new report from the Retail Industry Leaders Association (RILA) and McKinsey & Co. highlights how sticky the digital shift has become over the past year, and how important personalization, supply chain optimization, omnichannel and sustainability have become to ensure survival in the new landscape.

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Nimble Robotics Takes In $50M, Adds AI Luminaries

| Mike O'Brien

Nimble Robotics, a maker of order picking and packing robots for ecommerce, is the latest fulfillment automation maker to join the massive VC gravy train of late in ecommerce technology, raising $50 million in Series A financing in a round led by DNS Capital and GSR Ventures.

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Flowspace Raises $31M in New Funding Round

| Mike O'Brien

Flowspace, a provider of warehouse-on-demand software and services, has raised $31 million in a new round to expand its business and build on capabilities like predictive analytics to help retailers achieve fulfillment network optimization through precise fulfillment hub and inventory positioning.

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Dick’s Sporting Goods Doubles Ecommerce Sales in 2020

| Mike O'Brien

Dick’s Sporting Goods, like Target and Walmart before it, is seeing strong results in the pandemic era, increasing overall sales 19.8% in the fourth quarter, while ecommerce was up 57% and same-store sales increased 19.3% as its omnichannel execution excelled.

Take Our MCM Outlook Survey 2021, And Have a Cuppa Joe

| Mike O'Brien

Multichannel Merchant is conducting its annual MCM Outlook survey to gauge how industry professionals are reacting to trends and market forces. The survey results help shape our editorial coverage, and your valuable input helps us get there. We’ll give you a $5 Starbucks gift card as our way of saying “thank you” for completing it.

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Target Hits a Q4 Omnichannel Home Run

| Mike O'Brien

Target, one of the clear retail winners in the pandemic era, posted another impressive quarter, with Q4 revenue, earnings and comparable sales outpacing projections and its omnichannel strategy firing on all cylinders as it reported a $9 billion gain in market share based on internal and market research.

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A Peek into 2020 Peak: Fulfilling the Promise of Omnichannel

| Zach Thomann

Coming after a year of economic contraction and retail disruption, the 2020 peak holiday season threatened to be brutal on retailers. While some retailers had exceptional results, operational challenges limited opportunities. See what a recent study revealed about the impact of pre-peak investments on reducing capability gaps.

Omnichannel operations are the future of brick-and-mortar and DTC retail.

Fulfillment Automation and Reduced Labor Costs

| Brian Barry

In 2021, will order demand continue at the same volume? How will it change? And how will it impact my labor demand? For many multichannel companies, this means moving toward fulfillment automation in order to decrease the amount of labor and its increasing costs. Here are 2 scenarios where automation was cost justified.