For those overseeing ecommerce and direct-to-customer operations and fulfillment, Multichannel Merchant is launching a new subscription content series, “The Ecommerce Workforce Management Insider.” Each month we’ll bring you insights and viewpoints from experts in the retail, ecommerce and provider communities.
Major logistics and shipping firm C.H. Robinson has added a parcel option to its Freightquote self-shipping tool to better service small-to-medium-sized businesses, while also partnering with project crowdsourcing provider TaskRabbit to give them access to ecommerce fulfillment services. The combination is an industry first.
The State of the Ecommerce Facilities Services Industry Study analyzes how leading ecommerce companies are managing and improving their facilities, warehouses and logistics strategies and operations. It covers best practices and benchmarks in areas such as strategies, technology and innovation and operations and labor.
Buyers used to ask retailers when their item could be delivered. Now, they want to choose the in-home delivery time and track it online. That’s a somewhat new and difficult expectation for brands to meet. The good news is that sophisticated truck routing solutions are available to help merchants better manage in-home home delivery.
Subscription boxes have grown in popularity, largely by offering a curated collection of items designed to delight recipients. With multiple components, however, order fulfillment can often be a complex, labor-intensive process. To ensure optimal efficiency and control costs, it is important to approach the kitting process strategically.
This month, FedEx Express installed four robotic arms inside a sortation hub in its hometown of Memphis, in response to demands placed on its services in the midst of the massive pandemic-influenced surge in ecommerce orders. Yaskawa America supplied the robotic arms and Plus One provided the software system.
In developing an ecommerce fulfillment center move plan, it is helpful to understand some common problems other multichannel companies have encountered, including lack of a sufficiently detailed planning and budgeting process and inventory inaccuracy before and after. Following these 10 steps will help make your move a success.
Unless you’ve been living in a cave, you’ve seen that curbside pickup has moved from a secondary method to a primary one for retailers. In the coming months, it will become increasingly clear that today’s curbside experience is just a starting point in terms of what store-based commerce will look like. Here’s a peek inside the near future.
After putting it off for four months due to the COVID-19 outbreak, Walmart plans to finally roll out its own $98 a year subscription program this month to challenge the outright dominance of Amazon Prime. It will reportedly include access to Walmart’s new two-hour grocery delivery service, deals and discount gas, Recode reported.