Warehouse Workers Looking to Unionize in New York, New Jersey

| Mike O'Brien

Warehouse workers made their voices heard twice recently, both times involving Amazon and unionization, while in New Jersey labor groups are seeking safer conditions and better pay in ecommerce facilities statewide. Expect the unionization push to pick up momentum in 2019 as reports of poor working conditions continue to grow.

FedEx Leveraging Automation to Handle Peak Volumes

| Mike O'Brien

FedEx is testing the use of autonomous tugs to transport items within its sortation and distribution facilities in an effort to handle the growing volume of bulky ecommerce orders more efficiently. See what other types of automation the carrier is using to optimize the massive flow of packages through its network at peak.

10 Ways to Analyze Your Peak Season Fulfillment

| Brian Barry

If you haven’t formally evaluated your peak season fulfillment, make this the year you do so. From your analysis of ecommerce operations successes and failures, you can develop a plan to make improvements using a multi-faceted approach. Here are 10 ways to analyze your performance and develop a plan for improvement.

Synergizing Your New WMS, Process Change and Automation

| Brian Barry

Simply installing a new WMS by layering it on top of existing processes is a waste of time and money unless processes are streamlined to work in concert. When you add new automation or technology to the mix, the project becomes more complex. Here are 11 points to consider to help you achieve synergy and ROI.

DHL Investing $300M in Warehouse Robotics, Automation

| Mike O'Brien

Deutsche Post unit DHL Supply Chain North America is investing $300 million to increase the level of automation and robotics at 350 of its 430 facilities, to better handle the crush of ecommerce orders. DHL also plans to open a 24,000-square-foot innovation center near Chicago in September 2019.

Improving the Last Mile with Process, Technology

| Don White

While you have little control over an order once it’s out for delivery, your operations team is still a crucial cog in the last mile experience. You need the right processes and technology to get products to the customer as efficiently and accurately as possible for a smoother delivery and a better experience.

Kroger Finds Its Voice … Ordering

| Mike O'Brien

Grocery giant Kroger is adding voice ordering to its online arsenal, interestingly hitching its wagon to the Google Assistant voice app and not to Amazon’s Echo, at six of its associated brands, the company announced. See what else Kroger is up to as well as other tech skirmishes in the escalating online grocery wars.

Amazon Expands Free Shipping for the Holidays, Hires More Drivers

| Mike O'Brien

Pouring more water into its moat, Amazon has totally eliminated shipping charges this holiday season, removing the $25 threshold for non-Prime members on items ordered in time for Christmas delivery. Amazon is also hiring and managing thousands of seasonal delivery drivers to handle the holiday crush.

Warehouse-as-a-Service Providers Address Ecommerce Fulfillment Niche

| Mike O'Brien

The growth in online sales, the scarcity of ecommerce fulfillment space and increasing customer demands have all merged to drive interest in a particular kind of offering: Warehouse-as-a-Service (WaaS). Find out what’s behind the trend and what some startups and traditional 3PLs are doing to meet the need.