Outdoor gear retailer REI has been at the forefront of recommerce, creating a successful channel
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Operations & Fulfillment
From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.
Reports
Operations & Fulfillment Buzz
3PL Bluegrass Supply Chain has formed a strategic partnership with ReverseLogix, a reverse logistics solution provider. Bluegrass Supply Chain believes the alliance will help them optimize the returns process, reduce waste, and minimize their carbon footprint. “As returns continue to become a critical factor in customer satisfaction, 3PL providers
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Amazon Aggregators Continue to Struggle as Model Shifts Focus
Amazon aggregators, companies using massive capital to acquire and roll up
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Consumers Don’t See Categories Like Retailers, Survey Finds
U.S. consumers are sending out mixed signals on their spending habits
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Tailored Brands Leverages AI to Optimize Inventory Management
Tailored Brands, a menswear and formalwear retailer that includes Men’s Wearhouse
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Amazon aggregators, companies using massive capital to acquire and roll up
Continue Reading →
Consumers Don’t See Categories Like Retailers, Survey Finds
U.S. consumers are sending out mixed signals on their spending habits
Continue Reading →
Tailored Brands Leverages AI to Optimize Inventory Management
Tailored Brands, a menswear and formalwear retailer that includes Men’s Wearhouse
Continue Reading →
Resource Center
Webinars
- Unleashing GenAI Magic: Transforming Visual Commerce for Unbeatable Customer Experiences
- Returns Challenges, Opportunities Covered in New Webinar
- Multichannel Merchant: Editorial Spotlight on Returns in 2023
- Webinar: The Generative AI Genie is Out of the Bottle
- Are Retailers Ready to Address Sustainability?
- Delivering Personalized Experiences to Better Connect with the Customer
Latest Research
- Making Omnichannel Order Management More Efficient
- MCM Outlook 2021: Past the Pivots to Ecommerce Operations Efficiency
- The Last Mile Through the Lens of Today’s Challenges
- Have You Considered Mobile Research In-Store?
- Study Shows Significant Cross-border Opportunities
- Optimize Omnichannel Engagement with Actionable Consumer Insights