Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

Featured Story

Urban Fulfillment Disruption is Gently’s Goal

Gently hopes to become a disrupter of urban fulfillment and major retailers with multi-billion-dollar networks,
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News

DeJoy Details USPS Network Overhaul

Reports

Automation and Robotics: Moving Past Limitations to Gains

Blogs

Reducing Ecommerce Returns During Peaks

Operations & Fulfillment Buzz

Webinar: The Generative AI Genie is Out of the Bottle

Generative AI, better known by the OpenAI version called ChatGPT in Microsoft’s Bing search engine, is suddenly everywhere all at once, shaking up whole industries and offering to optimize pretty much every single business function and solve all your problems. But what's it all about? Join our webinar on
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