Operations & Fulfillment
From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.
Featured Story
With Chinese New Year starting Sunday, and manufacturing and logistics operations virtually shut down there
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Reports
Operations & Fulfillment Buzz
While ecommerce returns continue to soar and cost retailers both in terms of actual dollars and the bad customer experience, there are practical ways to reduce the rate, make the process more efficient and leverage the customer opportunity, attendees were told at the NRF 2023 Big Show in New
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Walmart, Salesforce Team Up on Fulfillment Services
Drawing parallels with Amazon’s expansion of Buy With Prime to all
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Buy With Prime Expands Nationally
Buy With Prime, the program that lets retailers not named Amazon
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Bed Bath & Beyond Posts Ugly Third Quarter
Bed Bath & Beyond as expected posted a tough third-quarter report,
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Drawing parallels with Amazon’s expansion of Buy With Prime to all
Continue Reading →
Buy With Prime Expands Nationally
Buy With Prime, the program that lets retailers not named Amazon
Continue Reading →
Bed Bath & Beyond Posts Ugly Third Quarter
Bed Bath & Beyond as expected posted a tough third-quarter report,
Continue Reading →
Resource Center
Webinars
- Delivering Personalized Experiences to Better Connect with the Customer
- How to Foster Engagement Without Cutting Prices
- Strengthening Ecommerce Fraud Operations During Economic Uncertainty
- How Flexible Labor is Reshaping Ecommerce Fulfillment Operations
- Automation-as-a-Service: Flexing to Meet Ecommerce Fulfillment Demands
- The Dark Web, Account Takeovers and You
Latest Research
- Foreign Trade Zones: A Hidden Gem for Retailers
- Automation and Robotics: Moving Past Limitations to Gains
- Shipping Capacity Management: The Outlook for 2022 Peak
- Cross-Border Ecommerce: Facing Logistical Challenges, Seizing Opportunities
- WineDirect Taps Tech to Scale, Drive Order Accuracy
- Visual Media Is Key to Ecommerce Success