Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

Featured Story
Outdoor gear retailer REI has been at the forefront of recommerce, creating a successful channel
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Operations & Fulfillment Buzz

3PL Bluegrass Supply Chain has formed a strategic partnership with ReverseLogix, a reverse logistics solution provider.  Bluegrass Supply Chain believes the alliance will help them optimize the returns process, reduce waste, and minimize their carbon footprint.  “As returns continue to become a critical factor in customer satisfaction, 3PL providers
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Amazon Aggregators Continue to Struggle as Model Shifts Focus  
Amazon aggregators, companies using massive capital to acquire and roll up
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Consumers Don’t See Categories Like Retailers, Survey Finds  
U.S. consumers are sending out mixed signals on their spending habits
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Tailored Brands Leverages AI to Optimize Inventory Management  
Tailored Brands, a menswear and formalwear retailer that includes Men’s Wearhouse
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