Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

Featured Story

FedEx Leveraging Automation to Handle Peak Volumes

FedEx is testing the use of autonomous tugs to transport items within its sortation and
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News

UPS 2019 Rate Increase of 4.9% Given 3 Weeks Before Effective Date

Reports

Ongoing Labor Shortage Underscores Need for Optimized Warehouses

Blogs

10 Ways to Analyze Your Peak Season Fulfillment

Operations & Fulfillment Buzz

Over 70% of U.S. Consumers Favor National Data Privacy Law

Nearly three-quarters of U.S. consumers favor a national data privacy law that applies to all 50 states equally, according to a new survey. Adults are most comfortable handing over their email address and birth date, and least comfortable handing giving up their address and phone number, the survey found.