Given all the emphasis on the potential for voice assistants in commerce, it was inevitable
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Operations & Fulfillment
From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.
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Operations & Fulfillment Buzz
Given all the emphasis on the potential for voice assistants in commerce, it was inevitable that the capability would come to the ecommerce fulfillment center, and ShippingEasy has done so with a new Alexa skill that integrates with its shipping software.
Teamsters Vote Down UPS Contract but Negotiations Continue
While the majority of UPS workers represented by the Teamsters union
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Gap Inc. Executive Describes Overcoming Challenge of Devastating DC Fire
Gap Inc. turned a disastrous event – a devastating August 2016
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Bipartisan Senate Group Opposes Trump USPS Privatization Plan
A bipartisan group of U.S. senators stands in opposition to the
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While the majority of UPS workers represented by the Teamsters union
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Gap Inc. Executive Describes Overcoming Challenge of Devastating DC Fire
Gap Inc. turned a disastrous event – a devastating August 2016
Continue Reading →
Bipartisan Senate Group Opposes Trump USPS Privatization Plan
A bipartisan group of U.S. senators stands in opposition to the
Continue Reading →
Resource Center
Webinars
- 10 Email Strategies to Prepare for the Holiday Season
- Drive Holiday Sales Growth by Avoiding These 3 Digital Marketing Mistakes
- The Supreme Court Wayfair Decision: Now What?
- What Customers Want – And How to Deliver It Via Email
- The Definitive Amazon Seller’s Guide: A Strategy-Building Session
- Voice-Shopping: What’s in Store for Ecommerce Companies?
Latest Research
- Using Data to Better Manage Customer Relationships
- How to Close the Deal in the Shopping Cart
- Ongoing Labor Shortage Underscores Need for Optimized Warehouses
- Merchants Differentiating in the Last Mile, Returns, Outsourcing
- The State of the Catalog is Alive and Well
- Meeting E-Fulfillment Challenges as Expectations Rise
Blogs
- The Make or Break Role of Technology This Holiday Season
- The ABC’s of Digital Transformation for Retailers like J. Crew
- 5 Tips to Keep Customers’ Data Secure for the Holidays
- Your MarTech Stack is Missing the Mark: How Retailers Can Overcome
- New Consumer Engagement Platforms Offer Retailers a Chance to Elevate the Customer Journey
