Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

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Innovation around the Internet of Things (IoT) is advancing rapidly, enabling data sharing among millions
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Operations & Fulfillment Buzz

Walmart has launched a fulfillment service for sellers on its marketplace, similar to Fulfillment By Amazon, leveraging its vast logistics network to provide storing, picking, packing and shipping returns processing and customer service for a fee and entice more onto the platform.
Target Breaks Into Top 10 for U.S. Ecommerce Sales  
Target’s strong focus on ecommerce, including a 2019 holiday push on
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Nearly One-Fifth of Consumers Don’t Trust Ecommerce Sites with CC Info  
Add another cart abandonment headache. A new Baymard Institute study shows
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Retailers Get Hip to Recommerce: Why this Trend is Here to Stay  
Given the increased focus on sustainability and an Instagram-fueled focus on
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