Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

Featured Story
FREE WEBINAR - In this webinar, hear from experts at Kenco Logistics about the power
Continue Reading →

Operations & Fulfillment Buzz

About 6,000 customer records from Home Depot, acquired by a hacker in 2020, are being offered for free on the dark web, according to the company, while a firm that tracks such activity claimed a substantially higher figure. The information included addresses, phone numbers, delivery records, brands purchased and
Continue Reading →
E-Grocery Sales Down 3.8% in April, Dogged by Inflation  
E-grocery sales in April fell 3.8% to $8.1 billion, while order
Continue Reading →
USPS Postmaster Warns of “Uncomfortable” Mail Price Hikes  
Postmaster General Louis DeJoy said the U.S. Postal Service will be
Continue Reading →
New GS1 RFID Guideline, Explained  
Standards body GS1 US has published a new guideline retailers can
Continue Reading →