Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

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Kroger, demonstrating why it is a force to be reckoned with in e-grocery, is now
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Operations & Fulfillment Buzz

Brookstone is filing for Chapter 11 bankruptcy protection and announced it would be closing 101 mall locations, claiming declining mall traffic as the culprit. Here is what CEO Piau Phang Foo had to say about the decision and the continuing operation of the business in other channels.
3 Strategies for Brands Targeting Back-to-School Shoppers  
Brands are competing for dollars with big-box retailers like Staples, Office
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Merchant, State Groups Look to Come to Terms in Wake of Wayfair Decision  
After a Congressional hearing last week about ecommerce taxation in the
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Half of U.S. Consumers Visiting Amazon During Prime Day Experienced Issues  
A survey by JDA Software found that more than half of
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