Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

Featured Story
The U.S. Postal Service reported a drop in its parcel volume for the first time
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Operations & Fulfillment Buzz

It’s coming down to the wire for our Ecommerce Operations Summit 2020 call for speakers, which closes next Friday, Aug. 16. Our 9th annual event will be held April 14-16, 2020 at the Marriott Orlando World Center in Orlando, FL – a nice change of venue, don’t you think?
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Walmart Looks to Sell ModCloth as it Battles Ecommerce Red Ink  
As was expected since ecommerce losses are mounting, Walmart is looking
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Leveraging Blockchain for Omnichannel Success  
Retailers are struggling to create the kind of seamless omnichannel experience
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New Study Reveals Brands Aren’t Meeting Customer Expectations  
Consumers are giving brands a huge thumbs down when it comes
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