After beefing up its grocery delivery chops here, including automated kiosks and crowdsourcing, Walmart is
Continue Reading →
Operations & Fulfillment
From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.
Featured Story
Reports
Operations & Fulfillment Buzz
After beefing up its grocery delivery chops here, including automated kiosks and crowdsourcing, Walmart is now testing same-day grocery delivery to customers in China through a hookup with WeChat and delivery service Dada. This is separate from Walmart's partnership with JD.com, although both have invested in Dada.
Vera Bradley Sees Results with Text Solution for Customer Care
High-end handbag, luggage and accessories seller Vera Bradley was looking to
Continue Reading →
When Do Ecommerce Fulfillment System Modifications Make Sense?
Many companies implement ERP, order management and warehouse management systems without
Continue Reading →
USPS, Amazon Weather Bad Data Days as Peak Season Begins
Both the U.S. Postal Service and Amazon experienced data glitches that
Continue Reading →
High-end handbag, luggage and accessories seller Vera Bradley was looking to
Continue Reading →
When Do Ecommerce Fulfillment System Modifications Make Sense?
Many companies implement ERP, order management and warehouse management systems without
Continue Reading →
USPS, Amazon Weather Bad Data Days as Peak Season Begins
Both the U.S. Postal Service and Amazon experienced data glitches that
Continue Reading →
Resource Center
Webinars
- 10 Email Strategies to Prepare for the Holiday Season
- Drive Holiday Sales Growth by Avoiding These 3 Digital Marketing Mistakes
- The Supreme Court Wayfair Decision: Now What?
- What Customers Want – And How to Deliver It Via Email
- The Definitive Amazon Seller’s Guide: A Strategy-Building Session
- Voice-Shopping: What’s in Store for Ecommerce Companies?
Latest Research
- Using Data to Better Manage Customer Relationships
- How to Close the Deal in the Shopping Cart
- Ongoing Labor Shortage Underscores Need for Optimized Warehouses
- Merchants Differentiating in the Last Mile, Returns, Outsourcing
- The State of the Catalog is Alive and Well
- Meeting E-Fulfillment Challenges as Expectations Rise
Blogs
- 4 Ways Company Leaders Can Inspire a Culture of Experimentation
- When Do Ecommerce Fulfillment System Modifications Make Sense?
- Amazon 4-Star and What It Could Signal for Amazon’s Future Retail Business
- 3 Tips to Make Your 2018 Holiday Email Merry and Bright
- Reshaping Product Data for Cross-Border Ecommerce
