Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

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Look to Weeks After Chinese New Year for Supply Chain Effects, Experts Say

With Chinese New Year starting Sunday, and manufacturing and logistics operations virtually shut down there
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News

Walmart Envisions Drone Delivery for Millions

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Automation and Robotics: Moving Past Limitations to Gains

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WMS KPIs: Data, Measurement Optimize Performance

Operations & Fulfillment Buzz

Looking at Ecommerce Returns in a New Light

While ecommerce returns continue to soar and cost retailers both in terms of actual dollars and the bad customer experience, there are practical ways to reduce the rate, make the process more efficient and leverage the customer opportunity, attendees were told at the NRF 2023 Big Show in New
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