Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

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The Feb. 5 fire that completely gutted an automated Ocado grocery fulfillment center in the
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Operations & Fulfillment Buzz

DSW has been seeing success in expanding into new product lines that encompass the lifestyle of its mostly female shoppers, CEO Roger Rawlins told attendees at ShopTalk. Here is how the shoe company is creating an emotional connection with its customers.
Gymboree Sells Brand to The Children’s Place and Gap  
The Gymboree Group Inc. is selling its brand to its rival
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Marshalls to Launch Ecommerce Site  
Late to the ecommerce game, Marshalls is launching an online store
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4 Things Ecommerce Retailers Must Learn From 1-800-Flowers.com  
1-800-Flowers has always embraced new ways of reaching out to customers
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