Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

Featured Story

Retail Year in Review: Many Positives in Transition Period

From ongoing supply chain and port woes tying up production, distribution and fulfillment worldwide to
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News

Walmart Quintuples In-Home Grocery Delivery

Reports

Inventory Management Gets Trickier As Forces Collide

Blogs

Is a New Ecommerce Fulfillment Center Right for You?

Operations & Fulfillment Buzz

E-Grocery: There Are No Quick Fixes

Opting for full third-party delivery for grocers came with many short-term advantages, allowing them to offer e-grocery solutions overnight. But this lucrative solution may not be sustainable for grocers who intend to make online an important part of their business. Owning the full omnichannel experience pays long-term dividends.