Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

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After beefing up its grocery delivery chops here, including automated kiosks and crowdsourcing, Walmart is
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Operations & Fulfillment Buzz

After beefing up its grocery delivery chops here, including automated kiosks and crowdsourcing, Walmart is now testing same-day grocery delivery to customers in China through a hookup with WeChat and delivery service Dada. This is separate from Walmart's partnership with JD.com, although both have invested in Dada.
Vera Bradley Sees Results with Text Solution for Customer Care  
High-end handbag, luggage and accessories seller Vera Bradley was looking to
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When Do Ecommerce Fulfillment System Modifications Make Sense?  
Many companies implement ERP, order management and warehouse management systems without
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USPS, Amazon Weather Bad Data Days as Peak Season Begins  
Both the U.S. Postal Service and Amazon experienced data glitches that
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