Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

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UPU Fast-Tracking Rate Review After Trump Pullout Threat

The Universal Postal Union (UPU), a hitherto quiet backwater that sets global cross-border mail and
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Target Blows Out Free Two-Day Delivery Ahead of the Holidays

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Ongoing Labor Shortage Underscores Need for Optimized Warehouses

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5 Considerations for Evaluating Your Ecommerce Cyber Crime Risk

Operations & Fulfillment Buzz

How Customer-First Policies Can Attract and Retain Customers

Customer service is important – possibly more important than ever. Here is how your customer-first policies can make an impact on your business.

Best Buy, Sephora and Nike Join Google Shopping Actions
Best Buy, Nike and Sephora have partnered with Google Shopping Actions,
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Breaking Down the New FedEx Fuel Surcharges vs. UPS
Understanding the fuel surcharges from the major carriers can be a
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USPS Proposing Parcel Rate Increases in 9%-12% Range
The USPS is proposing a number of rate changes that would
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