Ecommerce fulfillment cost per order (CPO) is the sum of all the warehousing expenses involved in receiving, put away and storage of product, picking, packing and shipping and reverse logistics or returns processing from customers. But do you know your fully loaded CPO? This calculation process will help you generate a true number.
Many ecommerce businesses realize 60% to 70% of their profits in the fourth quarter. For multichannel businesses and wholesalers, their peak season starts months earlier to supply retail and ecommerce. Take the time now to analyze your fulfillment successes and failures and develop an improvement plan for this Q4 using these 7 steps.
3PL GlobalTranz Enterprises has acquired Cerasis, a provider of managed transportation and third-party multimodal logistics services, marking its 11th acquisition since January 2017. Cerasis has a managed transportation client base that uses its 3PL/4PL service offerings and technology solutions, including TMS.
To combat the growing problem of returns, which continue to eat away at profit margins, the Retail Value Chain Federation and returns prevention software provider Newmine have created the Product Returns Council to work on solutions. Both will take part in a returns workshop at Ecommerce Operations Summit, April 14-16 in Orlando.
A day after Christmas, UPS affirmed and updated its expectation that it would process just shy of 2 million returns on Jan. 2, 2020, representing a seventh consecutive record-breaking National Returns Day. But is Dec. 26 really the day retailers and ecommerce companies need to pay attention to? You be the judge.
Le Tote plans to modernize Lord & Taylor’s assets, including integration with Le Tote’s rental business to drive upselling. Retail industry veteran Robert Escobar has signed on to help Le Tote create a roadmap for a supply chain makeover to meet its business objectives. Find out more in this MCM CommerceChat podcast interview.
In 2019, over half of shoppers say they’re conscious of the environmental practices of retailers they shop with. At the same time, they love overnight shipping and free returns, which impact the environment. Retailers, striving to please consumers and be sustainable, are caught in the middle. Here are some ways to address the dilemma.
UPS is projecting a 26% increase on “national returns day” on Jan. 2, when 1.9 million inbound packages are expected to hit its network as Q4 ecommerce continues to balloon. Another somewhat smaller returns peak of 1.6 million packages/day will hit the week of Dec. 16; the daily average that month will be 1 million, UPS said.
Many subscription box customers are interested in purchasing additional items, so adding an ecommerce channel can enable merchants to enhance the experience while generating a new revenue stream. This requires some operational adjustments. Here are 7 ways to help ensure success with your subscription ecommerce fulfillment.
Keynote presentations from supply chain executives at REI and Neiman Marcus will headline Ecommerce Operations Summit 2020, which will be held April 14-16 at the Marriott Orlando World Center. The show will be packed with great sessions and thought leaders across a range of key topics and disciplines.