Have You Considered Mobile Research In-Store?

| Lisa Cramer

Something’s amiss, but you can’t quite put your finger on it. Your in-store numbers aren’t hitting the mark and worse, they’ve become very unpredictable. It’s almost as if something else is determining what shoppers are buying. See why research is important for your business.

Study Shows Significant Cross-border Opportunities

| Tim Parry

New research from PayPal and Ipsos shows that cross-border trade is a driving force of the global marketplace, with cross-border shoppers, spending approximately twice as much as consumers who only shop domestically. Here’s a look at where customers prefer to buy cross-border, and what motivates them to buy.

MCM Outlook 2013: Catalogs Still Have Staying Power

| Erin Lynch

Catalogs still have staying power in the direct-to-customer sector, according to results from the MCM Outlook 2013 survey. In fact, more than half of the survey respondents said their companies market products directly to consumers and businesses through a print catalog – and nearly half plan to increase circulation in 2013.

More Merchants Making Ecommerce Video a Must

| Tim Parry

Nearly 40% (39.8%) of merchants say they plan to add product videos to their ecommerce sites in 2013, according to findings from Multichannel Merchant’s MCM Outlook 2013 report on ecommerce. Click through for more findings, and to download the complimentary report.

Studies Show Free Shipping is a Big Consumer Perk

| Erin Lynch

With 57% of adults shopping with retailers that offer free shipping, and 27% add unplanned items to their cart in order to meet free shipping thresholds, according to Forrester, it clear that free shipping is a major trend in the industry and will probably only get bigger.

About Us

| MCM staff

Penton Media’s Marketing Research Team Back to Multichannel Research Store Prism Business’ Marketing Research Team is dedicated to publishing actionable market information that is accurate, ethical and timely. About Our Standards:Guidelines, policies …

Operations & Fulfillment

| MCM staff

Operations & Fulfillment Research Back to Multichannel Research Store Operations & Fulfillment’s Materials Handling Survey Operations + Fulfillment’s 2004 Material Handling Report Operations & Fulfillment’s Information Systems Report Operations & …