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JustBrand Ltd: The Path to Multichannel Success

| Mike O'Brien

It began in 2009 as two cousins selling winter outwear from their uncle’s company at mall kiosks and fairs in the Philadelphia area. Today, JustBrand Ltd is a successful stable of innovative, interrelated seasonal apparel products.
Learn how the founders launched the company, added brands, grew and expanded into new channels.

The State of the Ecommerce Facilities Services Industry

| MCM Staff

The State of the Ecommerce Facilities Services Industry Study analyzes how leading ecommerce companies are managing and improving their facilities, warehouses and logistics strategies and operations. It covers best practices and benchmarks in areas such as strategies, technology and innovation and operations and labor.

The Pandemic, the E-Fulfillment Workforce and System Needs

| Mike O'Brien

One impact of the continuing COVID-19 crisis is omnichannel fulfillment operations need to do more with less to comply with safety protocols and restrictions. This special report explores different factors behind system decisions in light of the pandemic, with a particular focus on workforce limitations and unpredictable demand.

Seismic Shifts Bringing a New Normal to Ecommerce Operations and Fulfillment

| Mike O'Brien

What will the world of ecommerce operations and fulfillment look like after World Health Organization declares the COVID-19 pandemic ends? The answer, like predictions of that date, is uncertain. But industry experts firmly believe that the seismic shifts that began in February 2020 will create a new normal in ecommerce operations.

Multiple Factors Weigh into Parcel Carrier Choices for Ecommerce Shippers

| Mike O'Brien

With shipping and delivery such a critical piece of the customer experience in ecommerce, you need to choose the right carrier partner – or partners – that meet your business needs and fit your budget. Hear from shippers about how they determine the best fit and mix of service level and cost, and how they work with their carrier partners.

6 Shipping and Mailing Tricks to Save You Money

| Mike O'Brien

Small merchants can transform their shipping and mailing operations into an asset rather than a nuisance and cost center. A focus on quick wins that add up over time can fatten your profit margins while delivering increasingly better customer experiences. Learn how refining your strategy can lead to business improvement.

Building Cross-Channel Marketing Excellence at Lowe’s

| Daniela Forte

Whether customers are looking for something specific or simply just browsing online or in store, finding a sale is always a bonus. Through specials, retailers strategically place products where customers are sure to find them, physically and digitally. Here is how Lowe’s was able to significantly improve the complex process of producing print and digital circulars across its 400,000 SKUs

Cross-Border Shipping: Overcoming Global Headwinds, Trade Issues

| MCM staff

The global shipping landscape may go through one and possibly two seismic shifts this fall: either a Brexit in the UK, a U.S. pullout from the Universal Postal Union, or both. So how should you prepare? How quickly can you adjust your shipping plans? This latest special report from MCM taps experts and explores these issues in detail.