FedEx, Microsoft Strike Technology Partnership in Shot at Amazon

| Mike O'Brien

Now that it’s detached itself from Amazon, FedEx has entered into a multiyear agreement with Amazon’s cloud computing rival Microsoft, with the first offering using the latter’s real-time intelligence capabilities to provide FedEx shippers with greater visibility into transit time issues. Other solutions will be announced later this year.

3PL

7 Ways a 3PL Can Be More Viable Than Internal Ecommerce Fulfillment

| Brian Barry

For many ecommerce businesses, even absent COVID-19, a profitable Christmas season will make or break the year. During the shutdowns, many 3PLs have remained open, serving clients even amid the labor challenges. Should you continue internal fulfillment or move to a 3PL? Here are seven considerations as you weigh the choice.

Political Battle Over USPS Future, Fed Bailout Continues as Mail Declines

| Mike O'Brien

While the USPS gets tossed around like a political football and threatens insolvency without more federal aid, the agency continues to report poor results as already lower mail rates have fallen through the floor due to coronavirus. Meantime, Trump ally, donor and fundraiser Louis DeJoy will be the new Postmaster General.

7 Strategies to Help You Reduce Subscription Box Shipping Costs

| Nicole Lee

Parcels are small, but have a big bottom-line impact for subscription box businesses. Whether you’re sending curated boxes, doing replenishment or ecommerce orders, shipping puts pressure on limited transportation budgets. If cost are getting proportionately higher, it’s time to reevaluate your parcel management approach.

Kendra Scott’s Fast Rollout of New Omnichannel Tactics Amid COVID-19

| Mike O'Brien

A decision by the leadership team at jewelry retailer Kendra Scott to invest in an order management system ahead of last year’s peak season was a critical element enabling the company to quickly turn its fleet of stores into fulfillment centers and initiate curbside pickup, after shutting them down to the public due to COVID-19.

MCM CommerceChat Podcast

Needed Now: Real-Time Data Sharing Across Ecommerce Logistics Partners

| Mike O'Brien

In this MCM CommerceChat podcast, we talk to Matthew Cowan, general partner of Next47, a Siemens-backed venture firm that has invested in startups including last mile platform Bringg and on-demand transportation mapping service provider rideOS, about the critical need for real-time data sharing across supply chain partners.

Bezos Says Amazon May Test All Employees for COVID-19 Infection

| Mike O'Brien

Amazon CEO Jeff Bezos addressed the company’s response to and operations during the coronavirus outbreak, saying they’re doing all they can to keep workers safe amid reports of growing positive tests, a worker death and walkouts. Bezos also discussed possible company-wide COVID-19 testing, a process that is taking top priority.

Ecommerce Operations Summit 2020 Now Set for Nashville in September

| Mike O'Brien

Multichannel Merchant is thrilled to announce that Ecommerce Operations Summit 2020 is rescheduled for Sept. 9-10 at the Gaylord Opryland in Nashville, TN. In addition to our usual great content, we also plan to have lots of fun networking opportunities and functions taking full advantage of our location in the heart of Music City.

XPO Logistics Puts Spinoff of Assets on Hold Due to Market Conditions

| Mike O'Brien

Just two months after announcing it was exploring strategic alternatives, including selling off one or more of its business units but keeping its LTL services intact, the company pulled this option off the table due to the effects of the coronavirus on markets. XPO had been looking at divestiture after a two-year, $8 billion acquisition spree.