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AxleHire Raises $20 Million, Aspires to National Network

| Mike O'Brien

AxleHire, a last-mile solutions company powering delivery for HelloFresh, Deliverr, Freshly and Pet Food Express, has closed a $20M funding round aimed at increasing its sortation capabilities, expanding its network and moving more into general ecommerce. It also hopes to create a national network to compete with regional carriers.

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Opinion: Will There Be DeJoy in USPS-Ville?

| Mike O'Brien

It’s an open question whether Louis DeJoy will survive in his highly politicized position as Postmaster General long enough to see the wide-ranging reforms he wants to enact realized, or at least started. Considering the critical importance of the USPS, with its every-ZIP-every-door-every-day mandate, a lot hangs in the balance.

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Port Congestion Issues Mount, Leaving Shippers Scrambling

| Mike O'Brien

As container ships piled up at the blocked Suez Canal for six days, an already serious issue of port congestion has grown worse, rippling down to longer delays on consumer orders as inventories deplete with goods hung up in transit. Some chokepoints have seen easing but shippers continue to scramble and costs rise.

MCM CommerceChat podcast

Amazon Logistics: Ready for Prime Time?

| Mike O'Brien

Last week Amazon spent $131 billion for a 19.5% share in ATSG, which operates aircraft it leases. And many believe Amazon Logistics is looking to restart delivering non-Amazon volume from its shippers. So what is up with all this activity and investment? We talk with Kiri Masters of Bobsled Marketing about the pieces that are in place.

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Approaching Shipping Delays During the Pandemic

| Jan Bednar

Shipping delays and supply chain disruptions are nothing new in ecommerce, but this past year has definitely been a challenge. Yet on-time delivery has become a staple of ecommerce. Although not all aspects of the logistics side of things are within your control, you can take steps to ensure satisfaction on every order.

Take Our MCM Outlook Survey 2021, And Have a Cuppa Joe

| Mike O'Brien

Multichannel Merchant is conducting its annual MCM Outlook survey to gauge how industry professionals are reacting to trends and market forces. The survey results help shape our editorial coverage, and your valuable input helps us get there. We’ll give you a $5 Starbucks gift card as our way of saying “thank you” for completing it.

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Shippo Raises $45M In New Round

| Mike O'Brien

Shippo, a shipping software platform provider, has raised $45 million in a new funding round, with plans to invest in product and engineering teams as well as exploring ways to extend its technology into the pre- and post-purchase realms to increase the value and stickiness of its offering.

With Rising Parcel Costs, You Need Better Data

| Megan Rudolph

With the new year underway, you may be feeling the burden of the latest round of carrier rate and surcharge increases hitting parcel costs. In order to understand and mitigate their business impact, you need to arm yourself with information. How can you measure the net impact of these changes? It all starts with good, accurate data.

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Amazon Ups Surveillance of Contract Drivers

| Mike O'Brien

First it was AI-equipped onboard cameras watching Amazon’s contract drivers along their routes. Now an app called Mentor monitors driver performance, which can interpret legitimate activities as risky ones, resulting in lower scores and sometimes termination. The company has reportedly been using Mentor for years.

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USPS Posts in the Black, Promises to Address Problems

| Mike O'Brien

The U.S. Postal Service had a very rare quarter in the black, and the Postmaster General promised to implement a bold 10-year plan to address shortfalls in service, infrastructure and the workforce, saying the disastrous delivery performance over the holidays was unacceptable.