ShopRunner logo

ShopRunner to be Acquired By FedEx

| Mike O'Brien

FedEx is acquiring ecommerce platform ShopRunner, which offers subscribers guaranteed two-day delivery for $79 a year, looking to bolster its ecommerce offerings and bulk up in the battle against ex-partner Amazon, which is expected to restart 3P fulfillment in 2021. ShopRunner, based in Chicago, will be operated as a subsidiary.

FedEx Ground driver

Amazon Restricts FedEx for Seller Fulfilled Prime

| Mike O'Brien

A decline in delivery performance in certain lanes has led Amazon to restrict use of FedEx Ground and Home Delivery for Seller Fulfilled Prime orders, according to the Memphis Commercial Appeal. Overall on-time performance of carriers is already being challenged even ahead of the traditional start of peak season.

USPS delivery vans

ShipMatrix Service Aims to Address Carrier Capacity Gap

| Mike O'Brien

ShipMatrix, a provider of software and services for parcel shippers, has created a new offering that aims to address the massive problem of a shortfall in major carrier capacity this holiday season by making it more attractive for shippers to use the U.S. Postal Service for lightweight items.

parcel shipping global

Amazon Parcel Shipping CAGR Outpaces Growth in 13 Major Markets

| Mike O'Brien

Three out of every five parcels shipped in 13 major world markets is originating from China, and Amazon shipped more than 1.9 billion parcels in the U.S. alone in 2019, a 155% increase contributing to a five-year CAGR of 30%, according to Pitney Bowes’ annual parcel shipping index.

KPI illustration feature

Establishing the Right KPIs for Ecommerce Fulfillment Operations

| Perry Belcastro

As ecommerce sales ramp up, especially heading into the holidays, merchants face growing pressure to deliver the perfect order. To meet customer expectations, you need to get the right product to the right customer at the right place and the right time. To do so, you need to establish meaningful key performance indicators (KPIs).

MCM Top 3PLs 2021: Looking for Leading Providers in Ecommerce, DTC

| Mike O'Brien

Now in its sixth year for 2021, Multichannel Merchant’s MCM Top 3PL listing showcases leading third-party logistics companies serving ecommerce and direct-to-customer (DTC) businesses. How does your organization measure up? We’re accepting submissions now through Nov. 7. Be recognized as a true leader in the field!

flatbed truck with gift boxes feature

Ecommerce Shipping Outlook: Q4 and the Scramble for Capacity

| Mike O'Brien

A massive shift to ecommerce has already created peak-like conditions for shippers and carriers in 2020. Now comes the actual holiday season, a huge unknown but still expected to generate staggering volumes. This report taps ecommerce logistics experts who discuss the extraordinary challenges facing shippers this Q4.

FedEx Sees Record Revenue, Huge Spike in Ground Parcels in Q1

| Mike O'Brien

Like UPS before it, FedEx reported a blowout first quarter fueled by pandemic-era ecommerce demand, with revenue and profits exceeding estimates and average daily volume in its ground parcel network increasing by 31%. Executives said they are ready for a massive peak holiday season with personnel, facilities and technology.

FedEx Rolls Out Average Rate Increase of 4.9% for 2021, Adds a Late Fee

| Mike O'Brien

FedEx announced its 2021 rate schedule, once again with a 4.9% increase for its ground, express and home delivery services, lower than some observers had expected, and the addition of a late fee for unpaid invoices, which UPS has had in place for years. FedEx is also adding surcharges for high cost and out-of-the-way areas.