Offering merchandise from drop shipping vendors has greatly extended the assortment of thousands of ecommerce and omnichannel brands, with many choosing to drop ship 100% of their merchandise. The challenge: Maintaining high customer service standards and vendor compliance. Here’s what we found from mystery shopping two major merchants.
Walmart will open FedEx Office branches in 500 U.S. stores that let customers pick up and drop off packages for shipment and access printing services, while boosting foot traffic for the retailer. This follows the opening of 7,500 FedEx branches at Walgreens stores last year and is another Walmart weapon against Amazon.
For many merchants, the cost of shipping now exceeds the sum of all other fulfillment costs rolled together. Many shipping software systems offer rate shopping, analysis of shipping data and other features. Here are 20 factors to consider as you select the system that can help reduce that balooning freight bill.