Trump Pushed Postmaster to Double Amazon USPS Rates: Report

| Mike O'Brien

With his well-tweeted animosity toward Amazon and Jeff Bezos as a backdrop, President Trump has twice pushed Postmaster General Megan Brennan to double the rate the U.S. Postal Service charges the ecommerce giant and other major shippers, the Washington Post has reported.

How to Assess Your Drop Shipping Customer Service

| Brian Barry

Offering merchandise from drop shipping vendors has greatly extended the assortment of thousands of ecommerce and omnichannel brands, with many choosing to drop ship 100% of their merchandise. The challenge: Maintaining high customer service standards and vendor compliance. Here’s what we found from mystery shopping two major merchants.

eBay Leverages AR to Help Ecommerce Shippers Select Boxes

| Mike O'Brien

eBay is leveraging augmented reality (AR) technology that lets small shippers determine the most economical flat-rate box from the U.S. Postal Service. The new Android feature uses motion tracking and environmental understanding to let shippers place an item inside different sized virtual boxes.

FedEx Office Opening Branches in 500 Walmart Stores

| Mike O'Brien

Walmart will open FedEx Office branches in 500 U.S. stores that let customers pick up and drop off packages for shipment and access printing services, while boosting foot traffic for the retailer. This follows the opening of 7,500 FedEx branches at Walgreens stores last year and is another Walmart weapon against Amazon.

UPS Sues European Union Antitrust Agency over TNT Express Denial

| Mike O'Brien

UPS has filed a lawsuit against the European Union’s antitrust agency, seeking $2.15 billion (1.74 billion Euros) for its 2013 decision which scuttled the carrier’s planned acquisition of Netherlands-based TNT Express. See what preceded the action and how UPS views its commitment to the EU market.

20 Things to Consider When Picking a Shipping Software System

| Brian Barry

For many merchants, the cost of shipping now exceeds the sum of all other fulfillment costs rolled together. Many shipping software systems offer rate shopping, analysis of shipping data and other features. Here are 20 factors to consider as you select the system that can help reduce that balooning freight bill.

How to Deal with Long Cross-Border Shipping Times

| Benjamin Powell

Cross-border shipping times are a big deal and can heavily influence the conversion rate on your ecommerce website. But depending on your product line, it is possible to minimize their impact. Here are some tips to follow to improve your operations and keep customers happy.