FedEx express truck

FedEx Rate Hike of 6.9% Largest in its History

| Mike O'Brien

FedEx detailed efforts to remove more than $6 billion in costs over time as capacity outstripped demand globally, while calling for the largest-ever rate increase of 6.9%, as analysts asked hard questions about operating missteps after a quarter with revenue up 6% but operating income down 18%.

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Shipping Capacity Management: The Outlook for 2022 Peak

| Mike O'Brien

While most markers indicate more than sufficient carrier capacity to meet Q4 demand, that doesn’t mean all is smooth sailing, with chokepoints and a possible dockworker strike. This operations special report on capacity management from Multichannel Merchant taps experts and retailers on the Q4 outlook and what to expect.

FedEx express truck

FedEx Warns Ahead of Q1, CEO Expects Recession

| Mike O'Brien

In a stunning move, FedEx said on Thursday a slowdown in volume worldwide contributed to a substantial Q1 revenue and income miss, and president and CEO Raj Subramanian told CNBC he believes a global recession is impending, as the company withdrew its fiscal 2023 forecast.

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Gap Inc. Exec on New Platform Services Offering

| Mike O'Brien

Last month, Gap Inc. launched its own fulfillment services platform, making the high-tech, automated network it has invested billions in available for other retailers to take advantage of as the in-house/outsourced services trend continues. Gap fulfillment executive Kevin Kuntz explains more about the offering and the thinking behind it.

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MCM Top 3PLs 2023: Be Listed and Be Seen

| Mike O'Brien

We’ve opened up the submission period for Multichannel Merchant’s annual Top 3PL directory. This is your chance to show off your chops and differentiators to more than 74,000 MCM readers in ecommerce and retail. It’s the industry’s go-to resource for this rapidly evolving market, so don’t miss your opportunity to be represented. 

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Ryder Grows B2B Truck Sharing Network

| Mike O'Brien

Ryder is expanding a nationwide B2B network called Coop that matches available trucks from fleet owners in a variety of modes, Uber-like, with shippers with a temporary need for capacity to meet demand in a tight market for assets. New locations are being added in New York, New Jersey, Pennsylvania and Illinois.

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Amazon Lists First-Time FBA Peak Surcharge

| Mike O'Brien

Amazon is jumping on the peak surcharge bandwagon for the first time, asking sellers using its Fulfillment By Amazon service to pay 35 cents more per item for goods sold in the U.S. and Canada, running from Oct. 15 to Jan. 14, according to CNBC. This follows peak fee announcements from both FedEx and the U.S. Postal Service.

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FedEx Activist Investor Seeking Input from Ground ISPs

| Mike O'Brien

An activist investor group with control of at least two board seats at FedEx is reaching out to FedEx Ground contractors to see what they think of efforts by a new association of independent service providers to collectively approach management about challenges to their operations.

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USPS Projects $1 Billion Inflationary Hit in Costs

| Mike O'Brien

The U.S. Postal Service plans to hikes rates in January as a hedge against a projected $1 billion inflationary hit on 2022 operating costs. The USPS reported a $459 million third-quarter loss, which excluded a $2.15 billion impact from reform legislation addressing prefunded retiree healthcare. A peak surcharge is also being imposed.

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FedEx Ground Group: Contractors Could Flip to Franchisees

| Mike O'Brien

The head of a renegade association of FedEx Ground contractors said those businesses have a strong case to be reclassified as franchisees, which would challenge the very contractor model the unit is built upon. Spencer Patton said many contractors could meet the reclassification test, giving them more legal rights and benefits.