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Walmart Offers Subscription Services Through Adobe Partnership

| Mike O'Brien

In an interesting twist, Walmart is offering access to services such as ecommerce order pickup and delivery to smaller retailers via a subscription program through partnering with Adobe, expanding revenue by selling its services a la Amazon’s cloud computing juggernaut.

UPS city delivery

UPS Ends Freeze on COVID-Related Tier Pricing, Impacting Shippers

| Mike O'Brien

UPS has ended a freeze on earned discount tiers based on large shipping volume drops caused by COVID-19 lockdowns, with some shippers seeing cost increases in the 10% to 30% range as they suddenly dropped two or three tiers, consultants and shippers report. The freeze ended as the lockdown effects are long over.

bed bath & beyond

Bed Bath & Beyond Doubles Same-Day Footprint with Roadie

| Mike O'Brien

Seeing greater demand from customers for immediate fulfillment of ecommerce orders, Bath Bath & Beyond is expanding its same-day delivery to 700 stores covering nearly 16,000 ZIP codes, a near doubling, through a partnership with Roadie. The retailer is also allowing customers to pick up online orders curbside as early as 8 a.m.

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ShipBob Raises $200M, Joins Growing Unicorn Club

| Mike O'Brien

ShipBob, a provider of software and services to optimize shipping for ecommerce companies, has raised $200 million in a new funding round, pushing its valuation over the $1 billion mark in a crowded unicorn field as it looks to expand globally and support customers as they add new channels.

UPS Adds New Peak Surcharge Pain for Shippers

| Mike O'Brien

Ahead of the upcoming holiday season with its expected surge beyond the “perpetual peak” we’ve been seeing since March of last year, UPS is again issuing surcharges across its services, hitting major shippers particularly hard in a tiered system based on volume.

Bringg Raises $100M to Reach $1B Valuation

| Mike O'Brien

Bringg, a provider of order orchestration software for last-mile deliveries, has raised $100 million in a series E round, bringing it into the growing unicorn club as it looks to international expansion, explores extensions into less-than-truckload and other forms of transportation and eyes acquisitions. This is 4x from a year-ago valuation.

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Ecommerce Operations Summit Strikes the Right Notes in Music City

| Mike O'Brien

Ecommerce Operations Summit 2021 is back live, at the Gaylord Opreyland in Nashville on Aug. 17-18, and the team at Multichannel Merchant has a great event on tap to help operations and fulfillment professionals keep on top of key industry trends and address the challenges of a disruptive time. Read on for some program highlights.

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Last Mile Sustainability: Retail’s Environmental Impact

| Guy Bloch

There is a real urgency for retailers to address the sustainability factor in ecommerce head on. With today’s wave of socially conscious consumers, incorporating sustainable practices across the supply chain is the next big challenge and is imperative for retailers to prioritize, especially those focused on long-term growth.

This is easier said than done, but what can retailers realistically do to address and win against these challenges?

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American Eagle Expands Same-Day Delivery with ShopRunner

| Mike O'Brien

American Eagle Outfitters has expanded its offering of free same-day delivery for members of partner ShopRunner to include 50 U.S. cities, up from six when the retailer started working with the FedEx acquired service in October. During the past year, American Eagle and Aerie have offered free store and curbside pickup.