Enterprise Resource Planning, ERP, order management, order management system, operations and fulfillment, retail operations

How to Assess Your True Readiness for a System Go Live Date

| Curt Barry

It’s one thing to be running behind on programming modifications, testing and implementing your systems project. It’s another to unknowingly commit your company to a system go live without management review, risk assessment and agreement and signoff. These 10 points should be part of your readiness assessment.

How Omnichannel Can Beat Back Amazon and Attract Loyal Customers

| Charles Dimov

Though Amazon’s dominance of ecommerce may bring about feelings of doom or gloom, many retailers do not realize the influence they have to capture buyers before they default to Amazon. The key to achieving success is through providing omnichannel options that the ecommerce behemoth can’t match.

A 6-Step Process for Improved Inventory Management

| Brian Barry

In omnichannel and ecommerce companies, inventory management, including tracking and reserving inventory for orders, is crucial for maximizing sales and improving customer satisfaction. Here is a 6-step process for assessing your inventory systems and developing an action plan for improvement.

How To Get More Productivity from Your Ecommerce Operations

| Brian Barry

When you’re not diligent in planning workloads, measuring productivity and publishing results to employees, work will expand to fill the time available for its completion. If this describes your ecommerce operations, here are ways you can experiment with measuring and improving productivity, while increasing efficiency.

Why the Time is Right to Consider a DOM System

| Michael Anderson

Omnichannel commerce is now a basic competitive requirement. But enabling customers to buy from anywhere, pick up from anywhere and return to anywhere is an operational challenge. Are traditional OMS systems up to it? Learn how a Distributed Order Management or DOM system is purpose-built for today’s commerce.

How Tractor Supply Executed Its Omnichannel Strategy

| Daniela Forte

The goal for Tractor Supply has been to meet the needs of its customers at every touchpoint in an effort to evolve and support their lifestyle. Find out how the 1,700-store company has managed to marry its in-store and digital operations, creating a winning omnichannel experience where physical and digital complement one another.

6 Steps Toward Making Inventory Management More Strategic

| Brian Barry

Retailers and ecommerce companies have spent considerable sums on inventory management, filling customer orders from multiple shipping points. Your company can benefit by adopting a strategic approach to optimizing inventory that will help maximize sales and profits and improve customer service.

Abercrombie & Fitch on Omnichannel Order Sourcing Best Practices

| Mike O'Brien

In an omnichannel world where fulfillment has become an increasingly complex proposition, order sourcing is a critical success factor for any merchant organization. Alex Volakis, senior omnichannel strategy analyst with Abercrombie & Fitch, provides key insights into the tools, processes and practices that help the company optimize its sourcing strategy in the latest MCM CommerceChat podcast.