After robotics and automation, order management systems (OMS) and inventory management systems were the highest priority for tech investment in 2019, based on the MCM Outlook survey, noted by 12% of respondents each. The results also reflect rising customer expectations for ecommerce fulfillment: make it cheap and fast.
Third-party logistics provider Port Logistics Group has acquired Whiplash Merchandising, a provider of ecommerce fulfillment software, a year after it took a stake in the company. Whiplash brings shopping cart integration, warehouse management system (WMS) and order management system (OMS) capabilities.
It’s one thing to be running behind on programming modifications, testing and implementing your systems project. It’s another to unknowingly commit your company to a system go live without management review, risk assessment and agreement and signoff. These 10 points should be part of your readiness assessment.
When you’re not diligent in planning workloads, measuring productivity and publishing results to employees, work will expand to fill the time available for its completion. If this describes your ecommerce operations, here are ways you can experiment with measuring and improving productivity, while increasing efficiency.
Omnichannel commerce is now a basic competitive requirement. But enabling customers to buy from anywhere, pick up from anywhere and return to anywhere is an operational challenge. Are traditional OMS systems up to it? Learn how a Distributed Order Management or DOM system is purpose-built for today’s commerce.
The goal for Tractor Supply has been to meet the needs of its customers at every touchpoint in an effort to evolve and support their lifestyle. Find out how the 1,700-store company has managed to marry its in-store and digital operations, creating a winning omnichannel experience where physical and digital complement one another.