DynoSafe Shark Tank feature

DynoSafe, Smart Porch Safe, Wins “Shark Tank” Deal

| Mike O'Brien

The founders DynoSafe, maker of a patented refrigerated smart safe for porch deliveries that won a “Shark Tank” investment deal with Robert Herjavec, is in discussion with manufacturers and prepping its go-to-market plan. Fellow Shark Mark Cuban is also on the board of the husband-and-wife-led company.

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Delivery Failures Hit Nearly 75% of Consumers

| Chris Jones

Against a backdrop of supply chain disruption, the ecommerce boom and worldwide driver shortages over the last several years, many brands have faced hurdles concerning fulfillment while logging more home deliver failures. Although some have tailored their strategies to overcome them, others haven’t been quite as successful.

Verizon lockers

Verizon Rolls Out Pickup Lockers

| Mike O'Brien

To the ubiquitous BOPIS, Verizon is now adding BOPIL, aka buy online, pickup at locker, at 250 of its retail locations, to add a layer of convenience and checkout option for its customers, citing consumer data showing consumer interest is growing. Some locations provide 24-hour access, and more lockers are being added monthly.

Amazon Logistics Prime truck feature

Amazon Program Lets Retailers Offer Prime Delivery

| Mike O'Brien

Amazon is taking another step to build its ecommerce fulfillment domination by allowing its 200 million-plus Prime members to purchase products from other retailers, who will be charged fees to offer Prime-like services like free two-day and next-day delivery.

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Google Rolls Out Fleet/Route Optimization Toolset

| Mike O'Brien

Given the vast amount of data streaming into its ubiquitous search engine every day, its various technology platforms and the ecommerce explosion, it’s only logical that Google is offering what it sees as a better mousetrap to solve the thorny problem of route optimization in last-mile deliveries.

supply chain illustration

Supply Chain Software: 5 Deployment Best Practices

| Tom Martucci

Whether launching new supply chain software or migrating from an existing system, having a precise evaluation and selection process drives operational effectiveness. It also reinforces transparency and fluidity throughout the organization. A thorough evaluation mapping process is one of the most powerful tools you have.

Sephora store feature

Sephora Expands Same-Day Delivery with Shipt

| Mike O'Brien

Sephora continues to expand same-day delivery to customers’ doors, providing service in as little as an hour thanks to a new partnership with delivery service Shipt, which is owned by Target. The major beauty retailer already has a same-day delivery partnership with Instacart, on top of its own Beauty on Demand service.

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Narvar Offers Ecommerce Returns Home Pickup

| Mike O'Brien

Narvar is letting retailers offer customers the convenience of home pickup of returns within one to 10 days for a convenience fee, a service that was piloted at 70 companies in Q4. The home pickup service is currently offered in San Francisco, New York, Los Angeles, Chicago and Houston, with plans to expand to about 100 more markets.

Target curbside pickup

Target Rolling Out Curbside Returns This Fall

| Mike O'Brien

Do you want a latte with that toy your kid didn’t like? Target said it is offering curbside returns in select markets starting this fall, as well as the opportunity to grab a Starbucks beverage while you’re at it. The red target retailer said customers can use the Target app to set up a curbside return and/or grab a caffeinated drink.

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BOPA a Growing Option for Consumers

| Mike O'Brien

Nearly one in five American consumers prefer the more convenient option of buy online, pickup anywhere or BOPA vs. showing up at a retailer’s stores in an area, if it’s offered at checkout, according to a new study from Via.Delivery. The study was based on thousands of ecommerce transactions in Q4 2021.