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DHL eCommerce Expands with KC Facility

| Mike O'Brien

DHL eCommerce Solutions, addressing growing demand for its USPS consolidator business, has transferred operations from St. Louis to Kansas City, MO, as part of a national expansion plan. By the time the $330 million project is completed in mid-2024, DHL eCommerce will have a 19-node, 2.3 million-square-foot U.S. network.

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Global Supply Chains Need Redefinition

| Brian Glick

Many will argue whether the pandemic was a White Swan or Black Swan event. In either case, the supply chain impacts did not create new trends or problem categories. Instead, they amplified underlying instabilities and dramatically accelerated the pace of change. Supply chain organizations and the companies that support them need to prepare for a world that is less predictable, less stable and faster moving.

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Warehouse Automation Not Always the Best Decision

| Mike O'Brien

Despite all the advances in warehouse automation for ecommerce fulfillment, enabling greater efficiency and addressing the common difficulty of finding enough workers to perform the highly repetitive, physical tasks, most organizations are not looking to jump in with both feet. The COO of 3PL Boxzooka explains why the company is taking a more measured approach.

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Pitney Bowes Reports Q1 Decline Ahead of Shareholder Meeting

| Mike O'Brien

Pitney Bowes reported a 10% drop in Q1 revenue and a net loss of $8 million vs. income of $21 million in 2022, and announced unspecified staff cuts in its global ecommerce and domestic parcel units, as it looks at a contentious shareholder meeting with major investors eager for wholesale changes. The opposition group has put forward turnaround specialist Lance Rosenzweig as an interim CEO candidate.

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Ecommerce Packaging Protection Covered in Testing Protocol

| Mike O'Brien

A new testing protocol to gauge the protective qualities of ecommerce packaging has been released by the International Safe Transit Association to help retailers, brands and partners ensure proper packaging design that can withstand the rigors of handling along the ecommerce/DTC chain. It addresses the fact that traditional retail packaging is often not up to the task of protection.

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Liquidity Services Opens Second Pickup Spot in Cincinnati

| Mike O'Brien

Liquidity Services, a major marketplace for returned and overstock merchandise, has opened a second AllSurplus Deals location at its facility in Hebron, KY, allowing local consumers to purchase deals online, then pick them up at its warehouse. The first opened in Phoenix in 1999, and plans call for more facilities to add pick-up services.

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Amware Fulfillment Acquired by French Logistics Firm Staci

| Mike O'Brien

Amware Fulfillment, a 3PL focused on direct-to-customer commerce, has been acquired by French logistics provider Staci Group in a marriage that provides customers of both firms with entrance into markets in Europe and the U.S., respectively. The companies will also cross-pollinate their respective technology strengths.

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American Eagle, Gap B2B Units Sign Partners

| Mike O'Brien

American Eagle Outfitters and Gap, who both launched B2B outsourcing units in 2022 to monetize their large shipping and fulfillment networks, have been adding partners lately to expand their capabilities, providing SMB and omnichannel retailers access to capacity and optimization they wouldn’t have otherwise.

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AxleHire Handling Next-Day Delivery from Seko Facilities

| Mike O'Brien

AxleHire, a startup last-mile logistics provider, has partnered with major 3PL and freight forwarder Seko Logistics to enable next-day deliveries directly from Seko facilities, eliminating middle-mile linehauls between hubs, saving time and money for shippers.

Fulfillment Operations: Scaling Starts with Strong Systems

| Brian Mattingly

Scaling for growth and business fluctuations are expected to be a primary focus for retailers and brands this year, and has a major impact on fulfillment operations. Before you get ahead of your skis on automation and robotics, here are some basics on doing a needs assessment and a system check to align investments with business needs.