The MFC Trend in E-Grocery: Where It Is, Where It’s Going

| Mike O'Brien

Micro fulfillment centers are all the rage in e-grocery – small, highly automated systems that use robotics to fulfill online orders in 1 to 2 minutes. Neil Stern of McMillonDoolittle talks all things MFC in this latest MCM CommerceChat podcast. He’ll also lead an MFC session at Ecommerce Operations Summit (4/14-16, Orlando).

9 Tips to Manage Ecommerce Fulfillment Labor More Effectively

| Brian Barry

Overall productivity in ecommerce fulfillment centers has remained flat over the years for many companies, and hourly wages continue to rise. After factoring in that cost, productivity in terms of labor dollars has declined. To help you become more efficient, here are 10 ways to improve your productivity levels.

Amazon Reportedly Using Hybrid MFC Approach in New Grocery Store

| Mike O'Brien

Amazon is reportedly using a micro-fulfillment center solution from Dematic at its first grocery store not named Whole Foods outside Los Angeles, sending a loud signal to the rest of the market that an MFC capability is critical to success and maintaining market share in the red-hot e-grocery sector.

Target Facing Unionization Efforts at Test Fulfillment Center in New Jersey

| Mike O'Brien

Workers at a Target fulfillment center in New Jersey are considering union representation, stirring up labor issues for the retailer as it reworks the supply chain to move inventory closer to customers and better integrate store and online channels, the Wall Street Journal is reporting. Amazon and FedEx are also facing unionization pressures.

4 Strategies for Accelerating Ecommerce Order Fulfillment

| Derek Rickard

Keeping up with rising customer expectations is challenging, both when shipping to stores and DTC. With customer satisfaction and loyalty on the line, many are looking for ways to accelerate ecommerce order fulfillment. If you’re in a similar struggle with “the need for speed,” here are four strategies that can help.

Peapod Shuts Down Midwest Operation to Focus on East Coast

| Mike O'Brien

Ahold Delhaize USA said it plans to close the Midwest division of its Peapod online grocery delivery business to focus on expanding operations in the more lucrative East Coast, where most of its stores are located. Dutch-based Ahold said the Midwest operation of Peapod represented $97 million of the $1.1 billion in online sales in the U.S.

Calculating Your True Ecommerce Fulfillment Cost Per Order

| Brian Barry

Ecommerce fulfillment cost per order (CPO) is the sum of all the warehousing expenses involved in receiving, put away and storage of product, picking, packing and shipping and reverse logistics or returns processing from customers. But do you know your fully loaded CPO? This calculation process will help you generate a true number.

6 Things to Consider When Designing an On-Demand Warehouse

| Kirstin Monk

As the worldwide ecommerce market continues to grow, so does the need for additional fulfillment center space.
That’s where an on-demand warehouse comes in. Whether or not you’re using all the space of a warehouse you already own, or thinking about investing in one to rent out, here are some guiding design principles.