Mike O'Brien

mobrien@accessintel.com / MikeOBmcm

Mike O’Brien has worked in journalism, marketing and public relations for … well, quite a while. At Multichannel Merchant he focuses on the world of direct-to-customer operations and fulfillment, editing MCM’s weekly O+F Advisor newsletter, and programs the annual Ecommerce Operations Summit conference. Previously Mike was a senior account executive for Marx Communications, a boutique public relations firm working with marketing and advertising technology companies. Other past work includes stints as a media relations consultant for a concert promoter, a marketing communications specialist for a pharma software firm, a research analyst covering corporate e-learning and a daily newspaper reporter on every beat imaginable – except sports.

Kroger to Sell Groceries in China Through Alibaba Partnership

| Mike O'Brien

Cincinnati-based grocer Kroger will start selling online into China through a new partnership with Alibaba, testing some of its natural foods line first as it makes its first international move in the expanding grocery wars. See what else the company is up to, including its pilot of driverless delivery in Scottsdale, AZ and same-day delivery.

Walmart Ditched Associate Delivery Program After Six Months

| Mike O'Brien

Less than a year into a pilot program that had employees making local deliveries of online orders, Walmart in January all but quashed the program quietly as associate buy-in wasn’t happening. See how it’s still happening at one Georgia store, and other ways Walmart is working to figure out local fulfillment of ecommerce orders.

Stamps.com to Acquire Metapack

| Mike O'Brien

Stamps.com plans to acquire UK-based Metapack, adding SaaS-based, multi-carrier management software to its online postage solution, expanding its global footprint and giving it more of an enterprise focus. The $230 million deal is expected to close in August.

Smart Lock for Home Deliveries Targets Porch Piracy

| Mike O'Brien

BoxLock, a smart lock startup, is aiming to address the growing problem of porch piracy by securing ecommerce deliveries through barcode scanning by parcel carriers. It went live on Prime Day and is exclusive to Prime members but that’s bound to change as the solution catches on.