3PL illustration feature

A 3PL-to-Insourcing Switch: 10 Considerations

| Brian Barry

Merchants that utilize third-party fulfillment (3PL) services sometimes consider transitioning back to internal fulfillment operations. Sometimes it’s to control costs, while others have had a bad experience with 3PLs and now only trust themselves with their operations. Here are 10 factors to consider if you’re looking to insource.

supply chain gen z

Why Zoomers, Millennials Don’t Apply to Supply Chain Jobs

| Gabe Grifoni

Ask a millennial (the generation born between 1981 and 1997) or Gen Z (born between 1997-2015) to name his or her top 5 exciting and rewarding careers, and there is a strong chance that a supply chain professional isn’t going to be on that list. Here’s how to overcome this recruitment roadblock and attract the next generation of talent.

MCM CommerceChat podcast

Prepping for Peak Season at Burton

| Mike O'Brien

Israel Maynard, Senior Director of International Logistics and Fulfillment for outdoor gear and apparel retailer Burton, has been busy working with vendors overseas and partners here to get everything stocked and set for his peak season. We discuss all this in our latest MCM CommerceChat podcast.

MCM CommerceChat podcast

Rolling With the Changes, Meeting New Demand at Tractor Supply

| Mike O'Brien

As the pandemic settled in, many were looking to escape urban environs and get back to the land. Letitia Webster, Tractor Supply’s SVP of ecommerce, omnichannel and MDM, and a keynote at Ecommerce Operations Summit (Aug. 17-18, Nashville) talks about how her team met this new demand and improved processes along the way.

MCM CommerceChat podcast

How Best Buy Approaches Hiring and Staffing Challenges

| Mike O'Brien

Finding enough workers is a problem, and you need to be mindful of how the workforce is changing to meet staffing objectives. Mark Irvin, chief inclusion and diversity officer for Best Buy and a keynoter at Ecommerce Operations Summit 2021, talks about how his charge aligns with the company’s labor management strategy.

Ecommerce Operations Summit Nashville skyline feature

Ecommerce Operations Summit Strikes the Right Notes in Music City

| Mike O'Brien

Ecommerce Operations Summit 2021 is back live, at the Gaylord Opreyland in Nashville on Aug. 17-18, and the team at Multichannel Merchant has a great event on tap to help operations and fulfillment professionals keep on top of key industry trends and address the challenges of a disruptive time. Read on for some program highlights.

ecommerce fulfillment center conveyor and bins feature

Ecommerce Fulfillment: More Efficiency, Less Costs

| Brian Barry

Absolute productivity has declined in many ecommerce fulfillment centers because productivity has not kept up with the rate of increased costs. Some larger companies are paying $18 to $20 per hour in some markets. With this in mind, here are 6 ways to become more efficient and reduce costs in your ecommerce fulfillment operations.

Fulfillment Automation and Reduced Labor Costs

| Brian Barry

In 2021, will order demand continue at the same volume? How will it change? And how will it impact my labor demand? For many multichannel companies, this means moving toward fulfillment automation in order to decrease the amount of labor and its increasing costs. Here are 2 scenarios where automation was cost justified.

Locus robots feature

Locus Robotics Now a Unicorn with New Funding

| Mike O'Brien

Locus Robotics, a provider of autonomous mobile robots (AMR) for fulfillment warehouses, has raised $150 million in a Series E round, led by Tiger Global Management and Bond, bringing its valuation to the unicorn level north of $1 billion as its business multiplies. The company is looking to expand in Europe and enter APAC in 2022.

ecommerce fulfillment pallet on keyboard feature

10 Ecommerce Fulfillment Trends to Pursue in 2021

| Perry Belcastro

The past year has redefined how Americans shop. Ecommerce, BOPIS and curbside are table stakes, and free shipping is expected. What exactly does that mean for ecommerce fulfillment operations? Now more than ever, they must be strategic, sophisticated and responsive. Here are 10 key areas to pursue in 2021.