In calculating ecommerce fulfillment cost per order, labor generally makes up more than 50% of the total. As labor costs continue to increase, overall fulfillment center productivity in many companies has remained flat. What are you doing to manage your labor and reduce costs? Here are five tactics companies should consider.
While UPS buys its way into last mile and on-demand delivery with Roadie, the U.S. Postal Service is piloting a same/next-day delivery service in Texas, geared toward local business-to-consumer orders that companies bring to a local USPS office to get a discounted rate. Experts questioned its value and market relevance.
Update, Sept. 24: California Gov. Gavin Newsome on Thursday signed a bill that targets labor practices in ecommerce warehouses, including banning the enforcement of performance quotas that impinge on basic worker’s rights like restroom and lunch breaks. Amazon, not named in the bill, is clearly targeted by lawmakers.
Dock-to-stock time is a KPI measuring the time from receipt on your dock to a pickable or bulk reserve location. The process involves aspects of purchase order writing, inbound transportation, receiving, staging, inspection and put away. Here’s eight steps to help you assess your processes, identify problems and lay out an action plan.
Merchants that utilize third-party fulfillment (3PL) services sometimes consider transitioning back to internal fulfillment operations. Sometimes it’s to control costs, while others have had a bad experience with 3PLs and now only trust themselves with their operations. Here are 10 factors to consider if you’re looking to insource.
Ask a millennial (the generation born between 1981 and 1997) or Gen Z (born between 1997-2015) to name his or her top 5 exciting and rewarding careers, and there is a strong chance that a supply chain professional isn’t going to be on that list. Here’s how to overcome this recruitment roadblock and attract the next generation of talent.
As the pandemic settled in, many were looking to escape urban environs and get back to the land. Letitia Webster, Tractor Supply’s SVP of ecommerce, omnichannel and MDM, and a keynote at Ecommerce Operations Summit (Aug. 17-18, Nashville) talks about how her team met this new demand and improved processes along the way.
Finding enough workers is a problem, and you need to be mindful of how the workforce is changing to meet staffing objectives. Mark Irvin, chief inclusion and diversity officer for Best Buy and a keynoter at Ecommerce Operations Summit 2021, talks about how his charge aligns with the company’s labor management strategy.