The Retail Supply Chain Reset After Coronavirus: Three Expert Views

| Mike O'Brien

While much is unknown about the long-term impact of coronavirus, retail supply chains will certainly look different once the crisis is past, industry observers agree. Multichannel Merchant spoke with experts from enVista, Le Tote and Johnson Stevens to get their views on the current situation and where things are headed.

Smart Strategies to Address Fulfillment Center Labor Challenges

| Jeff St. George

A strong economy is good for business, but it strains your ability to find and retain quality candidates. In the retail and ecommerce fulfillment sector, employers are facing ever-growing demand and labor shortages. Now is the time to implement proactive strategies for finding qualified talent and optimizing resources. 

A 12-Step Process for an Ecommerce Fulfillment Center Assessment

| Brian Barry

Considering all the challenges facing today’s ecommerce fulfillment center operations, how should you go about conducting an assessment, and what are the objectives? Here are 12 key aspects of a complete ecommerce fulfillment center assessment that will help make your operations more productive and efficient.

9 Tips to Manage Ecommerce Fulfillment Labor More Effectively

| Brian Barry

Overall productivity in ecommerce fulfillment centers has remained flat over the years for many companies, and hourly wages continue to rise. After factoring in that cost, productivity in terms of labor dollars has declined. To help you become more efficient, here are 10 ways to improve your productivity levels.

Calculating Your True Ecommerce Fulfillment Cost Per Order

| Brian Barry

Ecommerce fulfillment cost per order (CPO) is the sum of all the warehousing expenses involved in receiving, put away and storage of product, picking, packing and shipping and reverse logistics or returns processing from customers. But do you know your fully loaded CPO? This calculation process will help you generate a true number.

7 Steps to Analyze Your Peak Holiday Season Ecommerce Operations

| Brian Barry

Many ecommerce businesses realize 60% to 70% of their profits in the fourth quarter. For multichannel businesses and wholesalers, their peak season starts months earlier to supply retail and ecommerce. Take the time now to analyze your fulfillment successes and failures and develop an improvement plan for this Q4 using these 7 steps.

Judge’s Order Stays Imposition of AB5 on Contract Truckers in California

| Mike O'Brien

A federal court judge issued a restraining order on New Year’s Eve that temporarily exempts 70,000 truck drivers from the Jan. 1 implementation of California’s new gig worker law AB5, after a legal challenge from a trucking group. The group contends AB5 was preempted by a 1994 federal statute; a hearing is scheduled for Jan. 13.

Hourly Workforce Trends to Watch in 2020

| Adam Roston

With historically low unemployment, the competition for reliable hourly workers has never been so stiff. Traditional employers are further hampered by gig companies luring workers with promises of flexible schedules. Here are some hiring and workforce trends to watch out for in 2020 that can impact your business.

11 Ecommerce Fulfillment Center Layout Design Principles

| Brian Barry

There are several basic principles that apply to ecommerce fulfillment center layout and design that tie into operating an efficient facility. Without them, you’ll face capacity issues, decreased productivity and storage inadequacies. Here are 11 key principles to consider when looking at FC layout, design and productivity.

REI, Neiman Marcus to Keynote at Ecommerce Operations Summit 2020

| Mike O'Brien

Keynote presentations from supply chain executives at REI and Neiman Marcus will headline Ecommerce Operations Summit 2020, which will be held April 14-16 at the Marriott Orlando World Center. The show will be packed with great sessions and thought leaders across a range of key topics and disciplines.