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Talking Ecommerce Operations Technology Summit with H&M

| Mike O'Brien

Sustainability in ecommerce operations, the rise of autonomous vehicles and the need for supply chain visibility were all covered in day one of Ecommerce Operations Technology Summit 2022 in Orlando, FL. In this MCM CommerceChat podcast, Michaela Wallin of H&M helps us break it all down.

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Amazon Union Battles Sees Objections Flying on Both Sides

| Mike O'Brien

Amazon is challenging a union vote at a distribution center in Staten Island, NY, saying it should be thrown out due to illegal coercion on the part of the union, while the labor group is accusing the retail giant of sour grapes over an election it won. Union and employer are also locked in a dispute over an election in Bessemer, AL.

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Improving Speed to Customer: Winning in the Face of Headwinds

| Mike O'Brien

How are you addressing speed to customer in a challenging environment? Multichannel Merchant brought together executives in transportation and logistics from top companies — GNC, Best Buy, Vermont Teddy Bear, Crutchfield, DSW and Saddle Creek Logistics Services — for a virtual Think Tank forum on the subject.

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FedEx Q3 Results Hit by Omicron, Volume Dropoff

| Mike O'Brien

FedEx delivered strong revenue and profit for the third quarter, but the latter was below analyst expectations, and volume was negatively impacted by the Omicron variant to the tune of $350 million between Express and Ground, a falloff the company said began rebounding in February.

11 Ecommerce Fulfillment Center Layout Design Principles

| Brian Barry

There are several basic principles that apply to ecommerce fulfillment center layout and design that tie into operating an efficient facility. Without them, you’ll face capacity issues, decreased productivity and storage inadequacies. Here are 11 key principles to consider when looking at FC layout, design and productivity.

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Union Accuses Amazon of Vote Interference

| Mike O'Brien

The union seeking to organize Amazon fulfillment center workers in Bessemer, AL, has filed another complaint alleging the company is not acting in good faith by interfering in the revote process, forcing employees to attend anti-union meetings and tearing down pro-union signs.

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Ecommerce Operations Technology Summit 2022: It’s All Here

| Mike O'Brien

It may be cold outside this Valentine’s Day, but things are starting to heat up for Ecommerce Operations Technology Summit 2022, to be held April 12-13 at the Hilton Orlando Lake Buena Vista, Disney Springs Area as we celebrate our 10th anniversary. Photo credit: Mick Haupt on Unsplash

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Amazon Union Push Gets New Vote in Alabama

| Mike O'Brien

The National Labor Relations Board has ordered a new election to determine if Amazon fulfillment center workers in Bessemer, AL can organize as members of a union for collective bargaining, which would be a first in the United States and set off a warehouse labor chain reaction.

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Human Warehouse Picking Still Has It All Over Robots

| Gabe Grifoni

It’s often joked that robots will soon replace humans, down to the most menial, everyday tasks. But many robotics companies are in an actual arms race to replace human labor, particularly in the supply chain. Yet it’s often still too costly to implement, leaving humans as the most efficient, effective method for warehouse picking.

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Amazon Workers in Staten Island Withdraw Union Petition

| Mike O'Brien

Workers at an Amazon fulfillment center on Staten Island, NY have withdrawn their petition to form a union, two weeks before a meeting before the National Labor Relations Board to determine if sufficient interest existed to proceed with unionization, the NLRB told the Associated Press.