
Workforce


Rolling With the Changes, Meeting New Demand at Tractor Supply
As the pandemic settled in, many were looking to escape urban environs and get back to the land. Letitia Webster, Tractor Supply’s SVP of ecommerce, omnichannel and MDM, and a keynote at Ecommerce Operations Summit (Aug. 17-18, Nashville) talks about how her team met this new demand and improved processes along the way.

How Best Buy Approaches Hiring and Staffing Challenges
Finding enough workers is a problem, and you need to be mindful of how the workforce is changing to meet staffing objectives. Mark Irvin, chief inclusion and diversity officer for Best Buy and a keynoter at Ecommerce Operations Summit 2021, talks about how his charge aligns with the company’s labor management strategy.

Ecommerce Operations Summit Strikes the Right Notes in Music City
Ecommerce Operations Summit 2021 is back live, at the Gaylord Opreyland in Nashville on Aug. 17-18, and the team at Multichannel Merchant has a great event on tap to help operations and fulfillment professionals keep on top of key industry trends and address the challenges of a disruptive time. Read on for some program highlights.

Ecommerce Fulfillment: More Efficiency, Less Costs
Absolute productivity has declined in many ecommerce fulfillment centers because productivity has not kept up with the rate of increased costs. Some larger companies are paying $18 to $20 per hour in some markets. With this in mind, here are 6 ways to become more efficient and reduce costs in your ecommerce fulfillment operations.

Fulfillment Automation and Reduced Labor Costs
In 2021, will order demand continue at the same volume? How will it change? And how will it impact my labor demand? For many multichannel companies, this means moving toward fulfillment automation in order to decrease the amount of labor and its increasing costs. Here are 2 scenarios where automation was cost justified.

Locus Robotics Now a Unicorn with New Funding
Locus Robotics, a provider of autonomous mobile robots (AMR) for fulfillment warehouses, has raised $150 million in a Series E round, led by Tiger Global Management and Bond, bringing its valuation to the unicorn level north of $1 billion as its business multiplies. The company is looking to expand in Europe and enter APAC in 2022.

10 Ecommerce Fulfillment Trends to Pursue in 2021
The past year has redefined how Americans shop. Ecommerce, BOPIS and curbside are table stakes, and free shipping is expected. What exactly does that mean for ecommerce fulfillment operations? Now more than ever, they must be strategic, sophisticated and responsive. Here are 10 key areas to pursue in 2021.

